3 months ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Customer Success Manager (CAM) drives onboarding, upsell, and cross-sell to existing customers, building strong relationships and advocating for Datadog across teams. You will partner with sales to ensure smooth transitions, identify growth opportunities, and act as a trusted advisor to help customers maximize value from Datadog solutions, while monitoring usage trends and renewal risk.

Location: Seoul

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Collaborate with the sales team to ensure a smooth onboarding and transition experience for customers.
•Proactively build relationships with customers to establish trust and long-term engagement.
•Lead the full sales cycle for expanding opportunities within existing accounts.
•Act as an advisor to help customers effectively utilize Datadog solutions.
•Monitor usage trends to identify renewal risk and drive adoption.
•Foster cross-functional collaboration between support, product, finance, and legal teams.

Pay and Benefits

Equity and Bonus:Equity

Perks:RsusEspp

Key Requirements

•Excellent communicator with strong attention to detail
•Ability to build long-term, sustained relationships and stay motivated by outcomes
•Motivated by opportunities to make measurable impact through work
•Customer-centric attitude with a focus on delivering maximum value
•Able to work effectively in a dynamic, solution-focused environment

Experience:SaaSCloud monitoringEnterprise software

Skills:CommunicationRelationship-buildingNegotiationCustomer-centricAnalytical

Languages:KoreanEnglish

Company Brief

DataDog

Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

DataDog

3 months ago

Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Seoul

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Collaborate with the sales team to ensure a smooth onboarding and transition experience for customers.
•Proactively build relationships with customers to establish trust and long-term engagement.
•Lead the full sales cycle for expanding opportunities within existing accounts.
•Act as an advisor to help customers effectively utilize Datadog solutions.
•Monitor usage trends to identify renewal risk and drive adoption.
•Foster cross-functional collaboration between support, product, finance, and legal teams.

Pay and Benefits

Equity and Bonus:Equity

Perks:RsusEspp

Key Requirements

•Excellent communicator with strong attention to detail
•Ability to build long-term, sustained relationships and stay motivated by outcomes
•Motivated by opportunities to make measurable impact through work
•Customer-centric attitude with a focus on delivering maximum value
•Able to work effectively in a dynamic, solution-focused environment

Experience:SaaSCloud monitoringEnterprise software

Skills:CommunicationRelationship-buildingNegotiationCustomer-centricAnalytical

Languages:KoreanEnglish

Company Brief

DataDog

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn