Specialist, Account Management

Delivery Hero
Dhaka
Workplace: HybridFull timeFunction: SalesExperience: 2-3 yearsSkills: ["Communication","Collaboration","Relationship management","Problem-solving","Data analysis"]

Mid-Senior level Specialist, Account Management role focused on growing partnerships with restaurants on the foodpanda platform, identifying upsell opportunities, and shaping strategic marketing plans. You’ll monitor account performance, collaborate across departments, and ensure deals meet quality standards while leveraging insights to drive fast, sustainable growth in Bangladesh.

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FursaFursa
Delivery Hero
Delivery Hero
5 months ago

Specialist, Account Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Mid-Senior level Specialist, Account Management role focused on growing partnerships with restaurants on the foodpanda platform, identifying upsell opportunities, and shaping strategic marketing plans. You’ll monitor account performance, collaborate across departments, and ensure deals meet quality standards while leveraging insights to drive fast, sustainable growth in Bangladesh.
Location: Dhaka
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Manage and expand relationships with existing restaurants and proactively identify new business opportunities.
  • •Monitor accounts and identify upsell and cross-sell opportunities, and track performance metrics.
  • •Develop sound strategic marketing plans and ensure consistent growth for the client’s business.
  • •Ensure each account adheres to foodpanda’s operational standards and meets quality expectations.
  • •Collaborate with multiple departments and stakeholders to share feedback and stay abreast of industry trends.

Key Requirements

  • •2-3 years experience in a client management role (preferable)
  • •Proven B2B sales experience a plus, ideally in F&B, media, advertising, FMCG and e-commerce
  • •Excellent verbal and written communication skills
  • •Ability to collect, track, and analyze large amounts of data
  • •Proficiency in MS Office; Salesforce knowledge is a plus
Experience:2-3 yearsFood deliveryE-commerceFMCGRestaurant
Skills:CommunicationCollaborationRelationship managementProblem-solvingData analysis
Languages:English
Tech Stack:MS OfficeSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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