Administrative Assistant, Call Center

Renuity
Madison
Workplace: OnsiteFull timeUSD 20+ hourlyFunction: Administration & Executive AssistanceSkills: ["Attention to detail","Problem-solving","Independent work","Initiative","Communication","Discretion","Confidentiality"]

Support call center operations by coordinating activities that improve morale, maintaining accurate scheduling and personnel records, and auditing inbound call data to ensure correct lead-source documentation. Manage office supplies inventory, update call center TV content, help onboard new call center employees with administrative readiness, and track Mad City Google reviews by market with related reporting. You’ll work onsite in the Madison, WI call center.

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FursaFursa
Renuity
Renuity
2 days ago

Administrative Assistant, Call Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support call center operations by coordinating activities that improve morale, maintaining accurate scheduling and personnel records, and auditing inbound call data to ensure correct lead-source documentation. Manage office supplies inventory, update call center TV content, help onboard new call center employees with administrative readiness, and track Mad City Google reviews by market with related reporting. You’ll work onsite in the Madison, WI call center.
Location: Madison
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Coordinate call center activities to promote positive morale.
  • •Maintain accurate call center records including schedules, time-off, job titles, personnel changes, and other administrative records.
  • •Audit inbound call records to ensure lead sources are accurately documented for Vonage calls.
  • •Monitor and maintain office supply inventory, including ordering and restocking as needed.
  • •Support onboarding by preparing materials, completing system-related administrative tasks, and handling new hire documentation.

Pay and Benefits

Salary: USD 20 hourly

Key Requirements

  • •High level of attention to detail and accuracy.
  • •Proficiency with Microsoft Office applications.
  • •Comfort learning and navigating multiple software platforms and internal systems.
  • •Ability to work independently, take initiative, and follow tasks through to completion.
  • •Ability to handle employee and business information with discretion and confidentiality.
Skills:Attention to detailProblem-solvingIndependent workInitiativeCommunicationDiscretionConfidentiality
Tech Stack:Microsoft OfficeTangoVonageYoDeckGoogle reviews

Company Brief

Renuity
Provides home maintenance, renovation, and property improvement services, connecting homeowners with vetted contractors and managing projects from initial quote through completion.
Industry: Construction Tech
Website