Supervisor - Seravalle Outlet (Serravalle Scrivia, , IT)

Burberry
Italy
Workplace: OnsiteContractFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Coaching","Customer focus","Sales performance","Communication","Collaboration","Motivation","Organization"]

Lead day-to-day floor operations at the Seravalle Outlet, supervising a team of approximately six sales associates and supporting a store population of around 40 employees. Drive sales performance by monitoring floor activity and helping the team achieve store goals. Provide in-the-moment coaching and feedback to strengthen product knowledge, client engagement, and selling behaviors, while collaborating with store leadership to maintain operational excellence and a positive store culture.

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Burberry
Burberry
2 days ago

Supervisor - Seravalle Outlet (Serravalle Scrivia, , IT)

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead day-to-day floor operations at the Seravalle Outlet, supervising a team of approximately six sales associates and supporting a store population of around 40 employees. Drive sales performance by monitoring floor activity and helping the team achieve store goals. Provide in-the-moment coaching and feedback to strengthen product knowledge, client engagement, and selling behaviors, while collaborating with store leadership to maintain operational excellence and a positive store culture.
Location: Italy
Workplace: Onsite
Employment Type: Contract · 5 months
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Supervise day-to-day operations of a team of approximately six sales associates, ensuring exceptional customer experience.
  • •Drive sales performance by monitoring floor activity, identifying opportunities, and supporting the team to achieve store goals.
  • •Provide ongoing in-the-moment coaching and feedback to strengthen product knowledge, selling behaviors, and client engagement.
  • •Collaborate with store leadership and cross-functional teams to ensure operational excellence and consistent standards.
  • •Support team engagement, productivity, and development while maintaining a positive and inclusive store culture.

Key Requirements

  • •Experience in a supervisory, team leader, or retail management role within a premium or luxury retail environment.
  • •Strong ability to motivate, coach, and develop team members to achieve individual and collective goals.
  • •Passion for delivering premium customer experiences and building long-term client relationships.
  • •Commercial awareness with confidence driving sales performance and identifying opportunities for improvement.
  • •Effective communication and collaboration skills to build positive relationships across the store.
Skills:LeadershipCoachingCustomer focusSales performanceCommunicationCollaborationMotivationOrganization

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn