PRADA Department Manager (Macau, MO)

Prada Group
Macau
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Leadership","Communication","Customer service","Team management","Problem solving"]

Lead the Prada department in Macau to achieve qualitative and quantitative objectives for the product category, while managing and motivating the team to meet sales targets, deliver exceptional client service on the sales floor, and drive cross-category collaboration and the ecommerce channel development within a luxury retail environment.

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FursaFursa
Prada Group
Prada Group
5 months ago

PRADA Department Manager (Macau, MO)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead the Prada department in Macau to achieve qualitative and quantitative objectives for the product category, while managing and motivating the team to meet sales targets, deliver exceptional client service on the sales floor, and drive cross-category collaboration and the ecommerce channel development within a luxury retail environment.
Location: Macau
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
  • •Analyze the department performance and define the actions required for achieving the business objectives.
  • •Provide commercial input and recommendations to Store Manager (SM) to drive department performance.
  • •Drive the team to exceed their KPIs and maintain high standards of client engagement.
  • •Foster the development of the ecommerce channel and ensure product knowledge transfer across functions.

Key Requirements

  • •Product category knowledge with a business mindset; ability to analyze department performance and define actions to achieve targets
  • •Strong leadership to manage and motivate a department team and drive KPIs
  • •Excellent customer service skills with a focus on high-end client experience
  • •Fluent English and Mandarin; ability to communicate effectively with local and international customers and teams
  • •Experience in luxury/fashion retail management or equivalent is a plus
Experience:LuxuryRetailFashionRetail management
Skills:LeadershipCommunicationCustomer serviceTeam managementProblem solving
Languages:EnglishMandarin

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn