Universal Banker Part Time 20 hrs Mouse Creek *Saturday Required*

Truist Financial
Cleveland
Workplace: OnsitePart timeFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Communication","Multitasking","Client service mindset","Risk awareness"]

Deliver timely, accurate client transactions while maintaining proper handling of assigned monies and accurate records. Provide a high-quality client experience, educating customers on digital self-service options like ATMs and online/mobile banking. Support outbound calling and Integrated Relationship Management (IRM) to identify needs, help with new account openings, and resolve problems. Cross-trained to support sales and service activities, while adhering to internal controls, risk management, and ongoing training.

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Truist Financial
Truist Financial
23 hours ago

Universal Banker Part Time 20 hrs Mouse Creek *Saturday Required*

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Deliver timely, accurate client transactions while maintaining proper handling of assigned monies and accurate records. Provide a high-quality client experience, educating customers on digital self-service options like ATMs and online/mobile banking. Support outbound calling and Integrated Relationship Management (IRM) to identify needs, help with new account openings, and resolve problems. Cross-trained to support sales and service activities, while adhering to internal controls, risk management, and ongoing training.
Location: Cleveland
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide a distinctive client experience by engaging clients, completing complex and standardized transactions, and uncovering client needs.
  • •Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
  • •Support the team sales process through outbound calls to check for client offers and identify needs or opportunities, referring clients as needed.
  • •Support Integrated Relationship Management (IRM) by delivering Truist expertise and solutions aligned to client needs.
  • •Adhere to internal controls, operational procedures, and risk management policies; act as a secondary contact for new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master personal computer (PC) keyboard and software skills for branch automation and basic computer applications (e.g., Microsoft Office).
Experience:2+ yearsBankingTellerClient serviceCash handling
Education:High School
Skills:Interpersonal skillsCommunicationMultitaskingClient service mindsetRisk awareness
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile bankingPC keyboardBranch automation

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn