Chalhoub Group

1 day ago

Store Manager - Chanel

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Drive the day-to-day performance of a luxury retail store by leading the team, owning sales targets and KPIs, and building a loyal VIP customer base. Manage customer databases and omnichannel clienteling, ensure operational and sales policies are followed, and oversee e-commerce order processing within SLAs. Use retail technology tools (e.g., clienteling app, OMS, business WhatsApp) and apply brand VM guidelines while ensuring compliant, safe store operations.

Location: Jeddah

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Drive store business performance, representing the brand and ensuring adherence to brand guidelines and store processes.
•Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
•Build and manage the customer database to develop strong relationships and future selling opportunities for VIPs.
•Lead team development by recruiting, coaching, and creating a positive work environment while tracking development plans.
•Ensure operational excellence by following sales/operational policies, processing e-commerce orders within SLAs, applying VM guidelines, and escalating compliance/safety/security issues as needed.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkFlexible WorkEmployee Discounts

Key Requirements

•3-5 years of experience as a store manager/supervisor.
•Fluent in both Arabic and English.
•Lead and represent the brand by communicating its values and philosophy to customers and team members.
•Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
•Coach and develop the team by recruiting, retaining, and supporting professional growth.

Experience:Retail

Skills:LeadershipCommunicationCoachingCustomer focusGrowth mindset

Languages:ArabicEnglish

Tech Stack:Point of salesOnline and offline salesClienteling appOMSBusiness WhatsappEcommerceTechnology tools

Company Brief

Chalhoub Group

Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Founded: 1955

Glassdoor: 4.0

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Chalhoub Group

1 day ago

Store Manager - Chanel

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Jeddah

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Drive store business performance, representing the brand and ensuring adherence to brand guidelines and store processes.
•Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
•Build and manage the customer database to develop strong relationships and future selling opportunities for VIPs.
•Lead team development by recruiting, coaching, and creating a positive work environment while tracking development plans.
•Ensure operational excellence by following sales/operational policies, processing e-commerce orders within SLAs, applying VM guidelines, and escalating compliance/safety/security issues as needed.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkFlexible WorkEmployee Discounts

Key Requirements

•3-5 years of experience as a store manager/supervisor.
•Fluent in both Arabic and English.
•Lead and represent the brand by communicating its values and philosophy to customers and team members.
•Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
•Coach and develop the team by recruiting, retaining, and supporting professional growth.

Experience:Retail

Skills:LeadershipCommunicationCoachingCustomer focusGrowth mindset

Languages:ArabicEnglish

Tech Stack:Point of salesOnline and offline salesClienteling appOMSBusiness WhatsappEcommerceTechnology tools

Company Brief

Chalhoub Group

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Dubai, United Arab Emirates

Founded: 1955

Glassdoor: 4.0

Website LinkedIn Glassdoor