Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the rental experience for contractors by responding to inbound leads, guiding customers through the rental process, and ensuring satisfaction from start to finish. Build and maintain customer relationships, educate customers on ways EquipmentShare saves and improves operations, and resolve inquiries and complaints promptly. Support ongoing growth by developing sales strategies that increase market share, leveraging the company’s proprietary T3 technology to keep machine and rental information up to date.

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EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Coordinate the rental experience for contractors by responding to inbound leads, guiding customers through the rental process, and ensuring satisfaction from start to finish. Build and maintain customer relationships, educate customers on ways EquipmentShare saves and improves operations, and resolve inquiries and complaints promptly. Support ongoing growth by developing sales strategies that increase market share, leveraging the company’s proprietary T3 technology to keep machine and rental information up to date.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand the customer base by building relationships with contractors and construction company principals
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied and informed of new or additional ways EquipmentShare can help
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipWellness StipendVolunteer Time

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Strong listening skills and a focus on solving customers’ problems
  • •Ability to adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services
Education:High School
Skills:ListeningInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn