Harvey

1 month ago

IT Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Join Harvey's BizTech team as an IT Operations Analyst to deliver high-touch IT support in a fast-growing AI-enabled professional services company. You’ll own onboarding/offboarding, provide white-glove support, manage core SaaS platforms, optimize A/V for hybrid meetings, and drive automation and process improvements across global offices.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Create a great employee experience through hands-on IT support for employees in our New York City office.
•Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
•Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions.
•Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune).
•Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.

Pay and Benefits

Salary: USD 109,100 - 163,700 annually

Equity and Bonus:Equity

Key Requirements

•3+ years of IT support experience in a fast-paced startup or tech environment.
•Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
•Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
•Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows).
•Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders.

Experience:3+ yearsStartupTechnologyIT support

Skills:CommunicationCustomer serviceProblem-solvingProactiveTeamwork

Tech Stack:Google WorkspaceOktaSlackZoomMDMJamfInTunePythonBashOkta Workflows

Company Brief

Harvey

Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2022

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Harvey

1 month ago

IT Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Create a great employee experience through hands-on IT support for employees in our New York City office.
•Support onboarding and offboarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
•Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions.
•Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune).
•Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.

Pay and Benefits

Salary: USD 109,100 - 163,700 annually

Equity and Bonus:Equity

Key Requirements

•3+ years of IT support experience in a fast-paced startup or tech environment.
•Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
•Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
•Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows).
•Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders.

Experience:3+ yearsStartupTechnologyIT support

Skills:CommunicationCustomer serviceProblem-solvingProactiveTeamwork

Tech Stack:Google WorkspaceOktaSlackZoomMDMJamfInTunePythonBashOkta Workflows

Company Brief

Harvey

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2022

Glassdoor: 4.1

Website LinkedIn Glassdoor