Head of GTM Operations

Heidi Health
San Francisco
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Problem-solving","Collaboration","Strategic thinking"]

Senior GTM leader responsible for building and owning the revenue operations stack across HubSpot, Segment, Braze, and dbt, defining a global data model, and delivering auditable funnel definitions, metrics, and GTM tooling. Leads data governance, integrations, and analytics to enable a globally consistent revenue engine while optimizing cost and enabling regional configurability.

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Heidi Health
Heidi Health
2 months ago

Head of GTM Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Senior GTM leader responsible for building and owning the revenue operations stack across HubSpot, Segment, Braze, and dbt, defining a global data model, and delivering auditable funnel definitions, metrics, and GTM tooling. Leads data governance, integrations, and analytics to enable a globally consistent revenue engine while optimizing cost and enabling regional configurability.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Define and own the global customer data model so every customer is represented in the same shape—product events, contract, billing amount, tier, region, and ICP segment—regardless of region or how they were sold, making segmentation, attribution, and lifecycle work reliable.
  • •Own HubSpot administration across CRM, Marketing Hub, and Sales Hub—with objects, properties, permissions, automation, and integrations—as the system of record the entire revenue org runs on.
  • •Own Segment, Braze, and the GTM-facing dbt models and pipelines that turn raw event and CRM data into revenue-ready datasets; coordinate with Data on warehouse infrastructure and data governance.
  • •Build and maintain the integrations with product usage data, finance/billing systems, and partner platforms so the revenue stack reflects a complete, current picture of every customer.
  • •Lead build-vs-buy decisions for new tooling, and own vendor management and contract negotiation for the GTM Ops stack to control cost, drive consolidation, and avoid lock-in.

Pay and Benefits

Perks:Health InsuranceDentalVision401kLearning BudgetWellness StipendHome OfficeParental LeaveFertilityEquity

Key Requirements

  • •Experience owning GTM Ops, RevOps or revenue systems at a globally distributed company with multi-product growth.
  • •Has scaled, not just maintained, a GTM ops function at a SaaS company between $50M and $200M ARR.
  • •Hands-on fluency with HubSpot (or Salesforce), Segment, Braze, SQL, dbt, and warehouse pipelines.
  • •Track record of hiring and developing GTM Ops talent.
  • •Passion for AI, shown through hands-on building, prototyping, or side projects.
Experience:SaaSRevenue OperationsCRMData analytics
Skills:LeadershipCommunicationProblem-solvingCollaborationStrategic thinking
Languages:English
Tech Stack:HubSpotSalesforceSegmentBrazeSQLDbtData warehouseWarehouse pipelines

Company Brief

Heidi Health
Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: Melbourne, Australia
Founded: 2019
Glassdoor
Glassdoor: 4.7
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