DeepL

3 months ago

Renewal Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

As a Renewal Success Manager at DeepL, you will own the renewal lifecycle for strategic SaaS/AI customer engagements, aligning health and usage with pricing, leading multi-year agreements, and coordinating cross-functional teams to protect margins and drive long-term expansion.

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Lead the renewals process for some of our most critical and complex customer engagements, aligning health and usage with pricing models and growth-oriented contracts.
•Design pricing models and multi-year agreements that reward adoption and pave the way for future expansion.
•Navigate the procurement maze, leading negotiations with legal and finance and ensuring terms align with Deal Desk standards.
•Partner closely with Customer Success Managers, Account Executives and the wider Go-to-Market organization to ensure alignment on the customer journey.
•Maintain forecast accuracy for your region to ensure on-time renewal performance.

Pay and Benefits

Perks:Remote WorkAnnual Leave

Key Requirements

•Proven experience in a commercial renewal role within a SaaS or AI organization
•Ability to design pricing models and multi-year agreements to drive adoption and expansion
•Experience negotiating with procurement, legal, finance and other stakeholders
•Strong collaboration with Customer Success, Account Executives and Go-to-Market teams
•Fluent in English (French/Spanish or Portuguese would be a bonus)

Experience:SaaSAILanguage AITranslation

Skills:NegotiationCommunicationStakeholder management

Company Brief

DeepL

DeepL builds Language AI products (DeepL Translator, DeepL Write, APIs and enterprise solutions) that provide high-accuracy translations and writing assistance to businesses and individuals, focusing on privacy, security and enterprise deployment.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: Cologne, Germany

Founded: 2017

Glassdoor: 3.5

Website LinkedIn Glassdoor

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DeepL

3 months ago

Renewal Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Austin

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Lead the renewals process for some of our most critical and complex customer engagements, aligning health and usage with pricing models and growth-oriented contracts.
•Design pricing models and multi-year agreements that reward adoption and pave the way for future expansion.
•Navigate the procurement maze, leading negotiations with legal and finance and ensuring terms align with Deal Desk standards.
•Partner closely with Customer Success Managers, Account Executives and the wider Go-to-Market organization to ensure alignment on the customer journey.
•Maintain forecast accuracy for your region to ensure on-time renewal performance.

Pay and Benefits

Perks:Remote WorkAnnual Leave

Key Requirements

•Proven experience in a commercial renewal role within a SaaS or AI organization
•Ability to design pricing models and multi-year agreements to drive adoption and expansion
•Experience negotiating with procurement, legal, finance and other stakeholders
•Strong collaboration with Customer Success, Account Executives and Go-to-Market teams
•Fluent in English (French/Spanish or Portuguese would be a bonus)

Experience:SaaSAILanguage AITranslation

Skills:NegotiationCommunicationStakeholder management

Company Brief

DeepL

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: Cologne, Germany

Founded: 2017

Glassdoor: 3.5

Website LinkedIn Glassdoor