2 days ago

TikTok Shop - Strategy and Operations Manager, Top Creator Program

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Drive strategic planning, analytics, and operational excellence for the Top Creator Program within TikTok Shop. Own business planning and performance reporting, build dashboards to analyze creator performance and program health, and support initiatives like creator tiering, incentives, incubation, and seasonal campaigns. Partner across Product, Ads, Category, Marketing, and Data to execute projects, develop forecasts and business cases, and create SOPs, playbooks, and operational frameworks.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Own business planning, performance reporting, and operational strategy for the Top Creator Program.
•Build dashboards and analyze creator performance, GMV, content output, and program health.
•Support strategic initiatives including creator tiering, incentive programs, incubation, and seasonal campaigns.
•Identify automation opportunities and improve team processes and reporting.
•Partner cross-functionally with Product, Ads, Category, Marketing, and Data to execute projects; develop business cases, forecasts, and executive presentations; create and maintain SOPs and playbooks.

Key Requirements

•Bachelor’s degree with 3+ years of experience in Strategy, Business Operations, Business Intelligence, Consulting, or E-commerce.
•Strong analytical skills using Excel and BI tools such as SQL, Tableau, Power BI, or similar.
•Experience building dashboards, analyzing business performance, and managing cross-functional projects.
•Strong project management and stakeholder management skills.
•Excellent communication skills in English; comfortable in a fast-paced, data-driven environment.

Experience:3+ yearsE-commerceMarketplacesAffiliate marketingCreator economyCreator programsSocial commerce

Education:Bachelor's

Skills:Analytical skillsProject managementStakeholder managementCommunicationProcess optimization

Languages:English

Tech Stack:ExcelSQLTableauPower BI

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shop - Strategy and Operations Manager, Top Creator Program

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Own business planning, performance reporting, and operational strategy for the Top Creator Program.
•Build dashboards and analyze creator performance, GMV, content output, and program health.
•Support strategic initiatives including creator tiering, incentive programs, incubation, and seasonal campaigns.
•Identify automation opportunities and improve team processes and reporting.
•Partner cross-functionally with Product, Ads, Category, Marketing, and Data to execute projects; develop business cases, forecasts, and executive presentations; create and maintain SOPs and playbooks.

Key Requirements

•Bachelor’s degree with 3+ years of experience in Strategy, Business Operations, Business Intelligence, Consulting, or E-commerce.
•Strong analytical skills using Excel and BI tools such as SQL, Tableau, Power BI, or similar.
•Experience building dashboards, analyzing business performance, and managing cross-functional projects.
•Strong project management and stakeholder management skills.
•Excellent communication skills in English; comfortable in a fast-paced, data-driven environment.

Experience:3+ yearsE-commerceMarketplacesAffiliate marketingCreator economyCreator programsSocial commerce

Education:Bachelor's

Skills:Analytical skillsProject managementStakeholder managementCommunicationProcess optimization

Languages:English

Tech Stack:ExcelSQLTableauPower BI

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn