Solutions Engineer, Enterprise

Sentry
San Francisco
Workplace: HybridFull timeUSD 170,000 - 190,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Presentation","Problem-solving","Teamwork","Collaboration"]

Senior Solutions Engineer at Sentry responsible for helping large customers embed the Sentry platform, translating customer pain points into implementation and onboarding plans, and developing best practices and content around error and performance monitoring to improve developer productivity and customer satisfaction.

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FursaFursa
Sentry
Sentry
8 months ago

Solutions Engineer, Enterprise

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Senior Solutions Engineer at Sentry responsible for helping large customers embed the Sentry platform, translating customer pain points into implementation and onboarding plans, and developing best practices and content around error and performance monitoring to improve developer productivity and customer satisfaction.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
  • •Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
  • •Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
  • •Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
  • •Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.

Pay and Benefits

Salary: USD 170,000 - 190,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceEquity

Key Requirements

  • •5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
  • •Hands-on experience with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android).
  • •Possess excellent communication and presentation skills.
  • •Problem solver, knowledgable, and can-doer
Experience:5+ yearsOpen-sourceDeveloper toolsSoftware development life cycle
Skills:CommunicationPresentationProblem-solvingTeamworkCollaboration
Languages:English
Tech Stack:JavaScriptPythonNode.jsJavaPHP.NETRubyReactReact NativeMobile Native (iOS and/or Android)

Company Brief

Sentry
Provides an error monitoring and performance observability platform for developers, helping teams identify, triage, and resolve application issues across frontend and backend systems with real-time alerts and diagnostic context.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
WebsiteLinkedIn