Senior Solutions Engineer | West Coast | Remote

Grafana Labs
United States
Workplace: RemoteFull timeUSD 204,000 - 254,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Collaboration","Leadership","Communication","Problem-solving","Judgment"]

Join the Majors Solutions Engineering team as a customer-facing technical pre-sales expert. You’ll partner with Sales to articulate Grafana’s value proposition, own technical engagements to close high-velocity opportunities, and deliver demos and product presentations. You’ll proactively share customer feedback into product conversations, and help scale enablement by improving documentation and creating public and internal technical content.

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FursaFursa
Grafana Labs
Grafana Labs
13 hours ago

Senior Solutions Engineer | West Coast | Remote

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Join the Majors Solutions Engineering team as a customer-facing technical pre-sales expert. You’ll partner with Sales to articulate Grafana’s value proposition, own technical engagements to close high-velocity opportunities, and deliver demos and product presentations. You’ll proactively share customer feedback into product conversations, and help scale enablement by improving documentation and creating public and internal technical content.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers.
  • •Own technical engagement with customers to close high-velocity opportunities using competitive and technical expertise.
  • •Deliver product and technical presentations, demos, and technical evaluations to potential and existing customers.
  • •Proactively communicate feedback from customers and internal teams to shape product and competitive knowledge.
  • •Create and enhance enablement materials such as documentation, blog posts, recorded videos, and knowledge base articles.

Pay and Benefits

Salary: USD 204,000 - 254,000 annually
Perks:Remote WorkRsusPaid Leave

Key Requirements

  • •5+ years of technical pre-sales experience, ideally with open source technologies or in the metrics/monitoring space.
  • •Ability to partner with Sales to communicate Grafana’s value proposition, vision, and strategy to customers.
  • •Strong credibility and advanced technical skill to own customer technical engagements and help close opportunities.
  • •Experience delivering product and technical presentations, demos, and technical evaluations.
  • •First-class written and oral communication skills for remote collaboration with international teams and worldwide customers.
Skills:CollaborationLeadershipCommunicationProblem-solvingJudgment

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn