Sonova

2 days ago

Chargé(e) de Support & Formation Audiologie (H/F)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Provide technical audiology support to hearing-aid professionals by advising on product selection, adaptation, and adjustment, and troubleshooting complex technical situations. Deliver product and audiology training to clients, internal teams, and audioprosthesis students, while supporting commercial teams during field training. Contribute to continuous improvement by sharing customer feedback and participating in cross-functional projects to enhance Sonova tools, services, and practices.

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Support hearing-aid professionals in choosing, adapting, and adjusting hearing aids.
•Provide technical support on Sonova products and software, including programming interfaces and related equipment.
•Analyze complex technical situations and propose tailored solutions to users.
•Deliver product and audiology training to clients and collaborators, including sessions for audioprosthesis students.
•Share field feedback and contribute to continuous improvement projects for tools, services, and practices.

Travel: Medium travel

Key Requirements

•Audioprothésiste diplômé(e) or engineering degree in acoustics, with strong interest in technology and client relations.
•Enjoy understanding technical problems, finding solutions, and sharing expertise with stakeholders.
•Strong sense of service and customer satisfaction.
•Good communication skills and teaching/pedagogical abilities.
•Comfort with computer tools and technical environments; a solid learning capacity. Technical English is desired.

Education:

Skills:Customer serviceCommunicationPedagogyProblem-solvingTeamworkAutonomyTechnical curiosity

Languages:English

Company Brief

Sonova

Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website

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Sonova

2 days ago

Chargé(e) de Support & Formation Audiologie (H/F)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Support hearing-aid professionals in choosing, adapting, and adjusting hearing aids.
•Provide technical support on Sonova products and software, including programming interfaces and related equipment.
•Analyze complex technical situations and propose tailored solutions to users.
•Deliver product and audiology training to clients and collaborators, including sessions for audioprosthesis students.
•Share field feedback and contribute to continuous improvement projects for tools, services, and practices.

Travel: Medium travel

Key Requirements

•Audioprothésiste diplômé(e) or engineering degree in acoustics, with strong interest in technology and client relations.
•Enjoy understanding technical problems, finding solutions, and sharing expertise with stakeholders.
•Strong sense of service and customer satisfaction.
•Good communication skills and teaching/pedagogical abilities.
•Comfort with computer tools and technical environments; a solid learning capacity. Technical English is desired.

Education:

Skills:Customer serviceCommunicationPedagogyProblem-solvingTeamworkAutonomyTechnical curiosity

Languages:English

Company Brief

Sonova

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website