Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 21+ hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Listening","Problem-solving","Customer-centric"]

Greet customers in branch lobbies and help them complete simple transactions using mobile apps and ATMs. Provide personalized advice and solutions to support customers’ financial goals, answering questions and connecting customers to Bankers for next steps. Follow all financial policies, including proper cash handling and compliance with state and local laws and regulations. Work branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
2 months ago

Citizens Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using mobile apps and ATMs. Provide personalized advice and solutions to support customers’ financial goals, answering questions and connecting customers to Bankers for next steps. Follow all financial policies, including proper cash handling and compliance with state and local laws and regulations. Work branch hours that may include evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and complete simple transactions using mobile apps or ATMs.
  • •Provide personalized advice and solutions to help customers achieve their financial goals.
  • •Educate customers on Citizens products and benefits and respond to questions and concerns.
  • •Follow financial policies and procedures, including proper cash handling and compliance with state and local laws and regulations.
  • •Identify opportunities to connect customers with Bankers for the next step.

Pay and Benefits

Salary: USD 21 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •High school degree or GED.
  • •At least 6 months experience processing transactions (cash and/or digital payments).
  • •At least 1 year of demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills, with the ability to ask questions and identify customer needs.
  • •Comfort with using digital technology, and ability to work branch hours including weekends and evenings.
Education:High School
Skills:CommunicationListeningProblem-solvingCustomer-centric
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website