Business Analyst

Appnovation
Hong Kong
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3-5 yearsSkills: ["Communication","Collaboration","Customer service","Curiosity","Adaptability"]

Partner directly with clients and cross-functional teams to define business requirements and functional specifications for high-impact digital products. Translate business and user needs into product documentation, user stories, and acceptance criteria, while supporting backlog preparation and sprint readiness. Contribute to customer experience, journey mapping, service design, and strategy engagements. Facilitate workshops and interviews, and use AI tools to accelerate research, synthesis, and documentation quality.

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FursaFursa
Appnovation
Appnovation
1 day ago

Business Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Partner directly with clients and cross-functional teams to define business requirements and functional specifications for high-impact digital products. Translate business and user needs into product documentation, user stories, and acceptance criteria, while supporting backlog preparation and sprint readiness. Contribute to customer experience, journey mapping, service design, and strategy engagements. Facilitate workshops and interviews, and use AI tools to accelerate research, synthesis, and documentation quality.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Translate business and user needs into product documentation including user stories, flows, process maps, and requirements.
  • •Draft simpler user stories and acceptance criteria for defined product needs.
  • •Contribute to backlog preparation and sprint readiness activities for active product engagements.
  • •Assist with customer experience and journey mapping, shaping product direction and support service design and transformation planning.
  • •Support discovery sessions, workshops, and stakeholder interviews, including research and synthesis to inform product and strategic decisions.

Key Requirements

  • •3–5 years of experience in product management, business analysis, strategy consulting, customer experience, or a related field.
  • •Ability to structure information clearly and produce documentation others can act on.
  • •Some familiarity with user stories, requirements, or process documentation.
  • •Comfort with digital collaboration tools such as Miro, Figma, Jira, and Confluence.
  • •Strong communication skills in written and spoken English and Chinese.
Experience:3-5 years
Skills:CommunicationCollaborationCustomer serviceCuriosityAdaptability
Languages:EnglishChinese
Tech Stack:MiroFigmaJiraConfluence

Company Brief

Appnovation
Provides digital transformation, design, and engineering services, helping enterprises build customer experiences, digital platforms, and integrations using open-source and cloud technologies across industries.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Vancouver, Canada
Founded: 2007
WebsiteLinkedIn