Starlink Enterprise Account Manager (Channel Partners)

SpaceX
Redmond
Workplace: OnsiteFull timeUSD 115,000 - 150,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Relationship building","Negotiation","Stakeholder management","Customer success"]

Enterprise account management role responsible for owning a book of Starlink accounts from contract through onboarding and growth. You’ll build relationships, identify revenue opportunities, coordinate cross-functional teams, manage project timelines, and ensure customer satisfaction while shaping regional strategy and driving adoption of Starlink enterprise solutions.

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FursaFursa
SpaceX
SpaceX
5 months ago

Starlink Enterprise Account Manager (Channel Partners)

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Last checked: 59 minutes agoStatus: Live

Job Summary

Enterprise account management role responsible for owning a book of Starlink accounts from contract through onboarding and growth. You’ll build relationships, identify revenue opportunities, coordinate cross-functional teams, manage project timelines, and ensure customer satisfaction while shaping regional strategy and driving adoption of Starlink enterprise solutions.
Location: Redmond
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Act as the primary point of contact with accounts and fully own your assigned book of business from contract signature through onboarding, day-to-day management, and long-term growth
  • •Build strong stakeholder relationships, understand their needs, set clear expectations, and identify new revenue opportunities
  • •Collect customer feedback and work to improve or fix pain points internally to improve Starlink’s products, technology, and processes
  • •Track readiness, risks, schedules, and payments for your accounts and communicate clearly to hit revenue targets on time
  • •Become a subject matter expert within the team to help shape strategy for your assigned region and create process or system improvements that help the team scale
Travel: Medium travel

Pay and Benefits

Salary: USD 115,000 - 150,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kEquityPaid LeaveParanal LeaveSick TimeDisability Insurance

Key Requirements

  • •Bachelor's degree in engineering or business; OR high school diploma/equivalency certificate and 6+ years of professional business development, operations, engineering, or account management experience
  • •3+ years of consulting or project management experience
  • •3+ years of experience working with customers to support a technical product/service
  • •Strong communication and negotiation skills; ability to build long-term customer relationships
  • •Willingness to travel as needed to customer sites and meetings
Experience:3+ yearsTelecommunicationsSatellitesEnterprise software
Education:Bachelor's
Skills:CommunicationRelationship buildingNegotiationStakeholder managementCustomer success
Languages:English
Tech Stack:StarlinkTelecommunicationsSatellites

Company Brief

SpaceX
Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: Hawthorne, United States
Founded: 2002
Glassdoor
Glassdoor: 4.2
WebsiteLinkedIn