CSR/Teller - Downtown Akron, OH - Part-Time

Provide excellent customer service in every interaction as a CSR/Teller, listening to customers’ needs, answering questions, and resolving issues or escalating more complex matters. Handle daily office responsibilities, maintain accurate cash balancing, and follow retail bank policies and procedures. During customer outreach and interactions, refer customers to bankers and business partners using appropriate tracking tools, while actively elevating and managing risk and maintaining confidentiality.