Finance - Cash Cycle Management - Collection

Aon
Noida
Workplace: OnsiteFull timeFunction: Finance & Accounting0Education: bachelorsSkills: ["Communication","Interpersonal skills","Relationship building","Self-motivated","Results-driven","Detail-oriented","Data integrity","Problem-solving","Analyzing accounts receivable issues"]

Manage assigned customer accounts receivable portfolios by reviewing aging reports and prioritizing collections to maximize cash recovery. Conduct skip-trace outreach and collect delinquent balances via email or calls, issuing statements, invoice copies, and dunning letters as needed. Resolve non-payment issues with billing coordinators, support month-end reporting and bad-debt provisioning, and handle refund requests and remittance. Use AR systems and Excel/Office tools while meeting SLA/KPI governance and data integrity requirements.

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FursaFursa
Aon
Aon
1 day ago

Finance - Cash Cycle Management - Collection

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Last checked: 6 hours agoStatus: Live

Job Summary

Manage assigned customer accounts receivable portfolios by reviewing aging reports and prioritizing collections to maximize cash recovery. Conduct skip-trace outreach and collect delinquent balances via email or calls, issuing statements, invoice copies, and dunning letters as needed. Resolve non-payment issues with billing coordinators, support month-end reporting and bad-debt provisioning, and handle refund requests and remittance. Use AR systems and Excel/Office tools while meeting SLA/KPI governance and data integrity requirements.
Location: Noida
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Entry level

Key Responsibilities

  • •Download and review aging reports for the assigned customer portfolio and prioritize collection strategy based on criticality.
  • •Skip-trace contact details and perform collection attempts to determine reasons for delinquency.
  • •Send monthly/weekly statements of accounts and invoice copies, as requested.
  • •Resolve non-payment issues by working with customers and billing coordinators for aged balances and exceptional customers.
  • •Prepare and send dunning letters, initiate refund requests/remit to the remitter, and support month-end reporting and bad-debt provisioning.

Key Requirements

  • •0-2 years of Order to Cash experience from international organizations.
  • •Collections/Cash Applications process knowledge, including reconciliations and suspense research, or related accounting/finance experience.
  • •Understand SLA, KPI, and governance expectations for collections performance.
  • •Analyze and resolve complex accounts receivable issues with a focus on data integrity.
  • •Proficiency with accounts receivable systems and Microsoft Office tools.
  • •Preferred: experience in financial services/insurance, including carrier disbursement processes and insurance accounting practices.
  • •Preferred: knowledge of ERP/financial management systems such as Workday, SAP, Oracle, Appian, or similar platforms.
Experience:0Order to CashAccounts receivableCollectionsFinancial servicesInsuranceERP
Education:Bachelor's
Skills:CommunicationInterpersonal skillsRelationship buildingSelf-motivatedResults-drivenDetail-orientedData integrityProblem-solvingAnalyzing accounts receivable issues
Languages:English
Tech Stack:Microsoft OfficeExcelAccounts receivable systemsWorkdaySAPOracleAppianERP

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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