Manager, Control Center - Miami MIA (Miami, FL, US)

American Airlines Group
Miami, Florida
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Leadership","Teamwork","Communication","Self-driven","Collaboration"]

Coordinate Control Center operations within the Airports group to drive daily on-time performance. Oversee aircraft movement activities, chair daily shift briefings, analyze station dependability, and address operational irregularities while ensuring compliance with AA procedures. Lead rotating shifts, adjudicate delay codes and AYR procedures, and collaborate with local departments, IOC/MOC, central loads, and outside agencies. Mentor and develop Control Center staff and lead execution of Emergency Action plans.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Airlines Group
American Airlines Group
4 days ago

Manager, Control Center - Miami MIA (Miami, FL, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Coordinate Control Center operations within the Airports group to drive daily on-time performance. Oversee aircraft movement activities, chair daily shift briefings, analyze station dependability, and address operational irregularities while ensuring compliance with AA procedures. Lead rotating shifts, adjudicate delay codes and AYR procedures, and collaborate with local departments, IOC/MOC, central loads, and outside agencies. Mentor and develop Control Center staff and lead execution of Emergency Action plans.
Location: Miami, Florida
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Oversee the activities of AA employees who coordinate aircraft movement.
  • •Chair daily shift briefings and prepare station tour reports and analysis for station dependability.
  • •Monitor arrival/departure dependability performance and identify challenges that hinder operational objectives.
  • •Investigate and resolve operational irregularities to ensure compliance with AA operating procedures.
  • •Adjudicate Delay Code Handbook and AYR procedures, and lead Emergency Action plans execution.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •Bachelor’s or Master’s Degree in Business Management or Science in Aviation, or equivalent experience/training.
  • •5+ years of leadership operational experience leading people, or relevant experience.
  • •Substantial experience in RES and DECS.
  • •Knowledge of Microsoft Office (Word, Excel, Outlook, etc.).
  • •Ability to handle multiple concurrent assignments while remaining flexible across varied work schedules.
Experience:AviationAirport operations
Education:Bachelor's in Business Management or Science in Aviation
Skills:LeadershipTeamworkCommunicationSelf-drivenCollaboration
Tech Stack:Microsoft OfficeWordExcelOutlook

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn