PUIG Fragrance Consultant - Cairo & Giza

Chalhoub Group
Cairo
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Customer engagement","Relationship building","Upselling and cross-selling"]

Deliver personalized fragrance consultations while representing PUIG fragrance brands and driving retail sales performance. Build exceptional customer experience standards to increase loyalty, engage customers to understand preferences and occasions, and recommend fragrances with confidence. Communicate product features, pricing, promotions, and brand stories, achieve personal and store KPIs, and support launches and activations. Maintain counters to brand standards, manage merchandising and stock replenishment, and track daily sell-out performance.

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Chalhoub Group
Chalhoub Group
1 week ago

PUIG Fragrance Consultant - Cairo & Giza

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Last checked: 2 hours agoStatus: Live

Job Summary

Deliver personalized fragrance consultations while representing PUIG fragrance brands and driving retail sales performance. Build exceptional customer experience standards to increase loyalty, engage customers to understand preferences and occasions, and recommend fragrances with confidence. Communicate product features, pricing, promotions, and brand stories, achieve personal and store KPIs, and support launches and activations. Maintain counters to brand standards, manage merchandising and stock replenishment, and track daily sell-out performance.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Deliver exceptional, personalized customer experiences while representing fragrance brands.
  • •Engage customers to understand preferences and fragrance profiles, and recommend fragrances for specific occasions and individual needs.
  • •Demonstrate strong knowledge of fragrance notes, families, products, and brand stories, and communicate features, benefits, prices, availability, and promotions.
  • •Achieve individual and store-level sales targets, KPIs, and incentive objectives; drive upselling and cross-selling; track sell-out performance and contribute to monthly targets.
  • •Maintain counter/store standards, merchandising and product visibility, manage stock levels and replenishment, and support product launches and in-store activations.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •Previous experience in fragrance or beauty retail, preferably in a premium or luxury environment.
  • •Strong passion for fragrances, beauty, and client experience.
  • •Flexible to work retail hours and rotate across store locations as required.
  • •Good knowledge of fragrance products, notes, and fragrance families (highly desirable).
  • •Proven experience achieving sales targets, KPIs, and incentive objectives.
Experience:Beauty retailLuxury retail
Skills:CommunicationInterpersonal skillsCustomer engagementRelationship buildingUpselling and cross-selling

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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