Benefit Account Manager
Georgia
Workplace: OnsiteFull timeUSD 65,000 - 76,000 annuallyFunction: Customer Success & Account ManagementExperience: 2-5 yearsEducation: bachelorsSkills: ["Customer retention","Problem resolution","Negotiation","Communication","Organizational skills","Multi-tasking","Professionalism","Discretion","Problem analysis","Data interpretation","Status updates"]Own the end-to-end management of assigned client accounts for group benefits, supporting new and renewing accounts. Coordinate implementation, strategy meetings, and required documentation with internal partners and Business Consultants. Analyze, market, and negotiate benefits and rates with carriers, run pre-renewal/renewal meetings, and deliver final benefit selections. Monitor benefit administration portals, manage compliance items (including COBRA), and ensure fast client responsiveness to drive retention and satisfaction.
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