Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric","Multitasking"]

Greet customers in branch lobbies and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized advice and connect customers with bankers for next steps, using your knowledge of Citizens products and policies. Follow cash-handling procedures and applicable state and local laws and regulations while delivering exceptional, customer-centric service.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized advice and connect customers with bankers for next steps, using your knowledge of Citizens products and policies. Follow cash-handling procedures and applicable state and local laws and regulations while delivering exceptional, customer-centric service.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Greet customers in branch lobbies
  • •Demonstrate and support use of mobile apps and ATMs for simple transactions
  • •Provide personalized advice and connect customers to bankers for next steps
  • •Educate customers using knowledge of Citizens products and benefits to answer questions and concerns
  • •Follow all financial policies and procedures, including proper cash handling and relevant laws/regulations

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceFlexible WorkPaid Leave

Key Requirements

  • •High school degree or GED
  • •At least 6 months of experience processing transactions (cash and/or digital payments)
  • •At least 1 year of demonstrated customer experience recommending and referring products and services
  • •Strong listening and communication skills to ask questions and identify customer needs
  • •Ability to problem-solve customer issues and provide solutions while delivering exceptional service
Experience:1+ years
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitasking
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website