Programador Base24

Fiserv
Bogotá
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Troubleshooting","Technical guidance","Mentoring","Documentation","Collaboration"]

Provide expert application support to ensure maximum uptime and performance for critical business applications. Diagnose and troubleshoot complex issues and coordinate with development teams when needed. Monitor application performance, drive efficiency and reliability improvements, and maintain detailed logs and user documentation. Mentor junior support staff and share technical guidance to strengthen team capabilities, working within established support processes and best practices.

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FursaFursa
Fiserv
Fiserv
1 day ago

Programador Base24

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Last checked: 5 hours agoStatus: Live

Job Summary

Provide expert application support to ensure maximum uptime and performance for critical business applications. Diagnose and troubleshoot complex issues and coordinate with development teams when needed. Monitor application performance, drive efficiency and reliability improvements, and maintain detailed logs and user documentation. Mentor junior support staff and share technical guidance to strengthen team capabilities, working within established support processes and best practices.
Location: Bogotá
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide expert-level support for business applications to maximize uptime and performance.
  • •Troubleshoot and resolve complex application issues, partnering with development teams as needed.
  • •Monitor application performance and lead initiatives to improve efficiency and reliability.
  • •Document support activities, maintain detailed logs, and develop user guides and training materials.
  • •Mentor junior support staff and provide technical guidance to enhance team capabilities.

Key Requirements

  • •4+ years of experience in application support.
  • •2+ years of experience in SQL databases.
  • •2+ years of experience troubleshooting and resolving technical issues.
  • •Provide equivalent combination of education background and related experience.
  • •Ability to support business applications and end-users through issue resolution and guidance.
Experience:4+ years
Skills:TroubleshootingTechnical guidanceMentoringDocumentationCollaboration
Tech Stack:SQL

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn