DoorDash US

1 month ago

Associate, GOC Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Join DoorDash’s 24/7 Global Operations Center as a frontline Associate, GOC Analyst. You will monitor dashboards, assess risk, triage incidents, and document actions in real-time, supporting escalation and decision-making while maintaining situational awareness across shifts and regions in a fast-paced, follow-the-sun environment.

Location: United States

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Operate the GOC in Real Time: Monitor dashboards, alerts, inbound reports, and open-source signals to identify security, safety, and operational incidents as they emerge.
•Execute Incident Response with Precision: Triage incidents, follow established SOPs, and support incident command activities through accurate documentation, coordination, and information validation.
•Maintain Situational Awareness: Track ongoing incidents, relevant global events, and operational conditions to maintain a clear, real-time understanding of risk across shifts and regions.
•Apply Foundational Analytical Tradecraft: Conduct initial fact-finding, source validation, and contextual analysis to distinguish signal from noise and support effective escalation.
•Support Escalation and Decision-Making: Identify when issues exceed defined thresholds and escalate to the GOC Manager or Risk Intelligence team with clear, structured, and decision-ready information, without owning strategic risk interpretation.

Pay and Benefits

Salary: USD 74,800 - 110,000 annually

Key Requirements

•Operations Center experience in a GSOC/GOC/SOC or equivalent 24/7 environment (3+ years).
•Working knowledge of incident triage, escalation protocols, and operational playbooks.
•Foundational analytical skills to assess information quality and provide context during incidents.
•Basic OSINT familiarity and comfort using open-source information to validate events.
•Strong operational judgment, ability to prioritize tasks, and communicate clearly under pressure.

Experience:3+ years

Skills:CommunicationAnalytical thinkingIncident managementRisk assessmentDocumentation

Languages:English

Tech Stack:DashboardsTicketing systemsOpen-source toolsOSINT

Company Brief

DoorDash US

On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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DoorDash US

1 month ago

Associate, GOC Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Key Responsibilities

•Operate the GOC in Real Time: Monitor dashboards, alerts, inbound reports, and open-source signals to identify security, safety, and operational incidents as they emerge.
•Execute Incident Response with Precision: Triage incidents, follow established SOPs, and support incident command activities through accurate documentation, coordination, and information validation.
•Maintain Situational Awareness: Track ongoing incidents, relevant global events, and operational conditions to maintain a clear, real-time understanding of risk across shifts and regions.
•Apply Foundational Analytical Tradecraft: Conduct initial fact-finding, source validation, and contextual analysis to distinguish signal from noise and support effective escalation.
•Support Escalation and Decision-Making: Identify when issues exceed defined thresholds and escalate to the GOC Manager or Risk Intelligence team with clear, structured, and decision-ready information, without owning strategic risk interpretation.

Pay and Benefits

Salary: USD 74,800 - 110,000 annually

Key Requirements

•Operations Center experience in a GSOC/GOC/SOC or equivalent 24/7 environment (3+ years).
•Working knowledge of incident triage, escalation protocols, and operational playbooks.
•Foundational analytical skills to assess information quality and provide context during incidents.
•Basic OSINT familiarity and comfort using open-source information to validate events.
•Strong operational judgment, ability to prioritize tasks, and communicate clearly under pressure.

Experience:3+ years

Skills:CommunicationAnalytical thinkingIncident managementRisk assessmentDocumentation

Languages:English

Tech Stack:DashboardsTicketing systemsOpen-source toolsOSINT

Company Brief

DoorDash US

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn