Samsung

4 weeks ago

Sr. Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Drive technical success for Samsung’s Top Tier Connected TV content partners across the full relationship lifecycle. Own partner relationships from onboarding to Platform integration, supporting new service launches and new Smart TV app feature adoption. Serve as SME for product feature delivery, manage integration strategies, risk assessments, and project tracking using Airtable and Salesforce. Collaborate with product, development, and platform teams to troubleshoot issues and support firmware rollouts.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Drive technical success for Top Tier Content Partners through technical insights, operational support, and relationship management.
•Lead product feature adoption as an SME by partnering with product and development teams and acting as a technical liaison.
•Develop technical integration strategies and delivery roadmaps, including risk assessments to keep projects on schedule.
•Establish project tracking and reporting frameworks using tools such as Airtable and Salesforce.
•Investigate platform-related issues with the Platform Team and support firmware rollout processes, including pulling device-level logs as needed.

Pay and Benefits

Salary: USD 160,000 - 175,000 annually

Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveTuition AssistanceStudent LoanWellness Stipend

Key Requirements

•8+ years of experience with a technology or content & media company in a technical or engineering role.
•Technical project management experience with Agile methodologies.
•Familiarity with database feeds and functions including SQL, APIs, and data pipelines.
•Advanced proficiency in Gen AI tools and best practices.
•BA/BS required.

Experience:8+ yearsConnected tv (CTV)Content & mediaTechnology platformsStreaming

Education:Bachelor's

Skills:Critical thinkingCross-functional collaborationAnalytical thinkingSelf-motivationCommunication

Tech Stack:TizenConnected TV (CTV)Smart TV PlatformGen AIAirtableSalesforceSQLAPIsData pipelinesAgileMicrosoft WordMicrosoft ExcelMicrosoft PowerPointFirmwareDevice-level logs

Company Brief

Samsung

Global conglomerate known for consumer electronics, home appliances, semiconductors, displays, and mobile devices. Designs and manufactures a wide range of products and solutions for consumers, enterprises, and industrial customers worldwide.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Seoul, South Korea

Founded: 1938

Glassdoor: 3.7

Website LinkedIn

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Samsung

4 weeks ago

Sr. Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Drive technical success for Top Tier Content Partners through technical insights, operational support, and relationship management.
•Lead product feature adoption as an SME by partnering with product and development teams and acting as a technical liaison.
•Develop technical integration strategies and delivery roadmaps, including risk assessments to keep projects on schedule.
•Establish project tracking and reporting frameworks using tools such as Airtable and Salesforce.
•Investigate platform-related issues with the Platform Team and support firmware rollout processes, including pulling device-level logs as needed.

Pay and Benefits

Salary: USD 160,000 - 175,000 annually

Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveTuition AssistanceStudent LoanWellness Stipend

Key Requirements

•8+ years of experience with a technology or content & media company in a technical or engineering role.
•Technical project management experience with Agile methodologies.
•Familiarity with database feeds and functions including SQL, APIs, and data pipelines.
•Advanced proficiency in Gen AI tools and best practices.
•BA/BS required.

Experience:8+ yearsConnected tv (CTV)Content & mediaTechnology platformsStreaming

Education:Bachelor's

Skills:Critical thinkingCross-functional collaborationAnalytical thinkingSelf-motivationCommunication

Tech Stack:TizenConnected TV (CTV)Smart TV PlatformGen AIAirtableSalesforceSQLAPIsData pipelinesAgileMicrosoft WordMicrosoft ExcelMicrosoft PowerPointFirmwareDevice-level logs

Company Brief

Samsung

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Seoul, South Korea

Founded: 1938

Glassdoor: 3.7

Website LinkedIn