Fashion Consultant - Michael Kors

Chalhoub Group
Dubai
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer focus","Relationship building","Data analysis","Communication","Teamwork"]

Drive individual and team sales targets while delivering exceptional guest experience in-store. Support in-store CRM, CX, and people initiatives, and use customer behavior and product performance data to inform business reviews. Build client relationships via an omni-channel approach, provide pre-buying product feedback, promote the MUSE loyalty program and app offerings, and ensure operational excellence across VM guidelines, SOPs, SLAs, and customer data capture.

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Chalhoub Group
Chalhoub Group
4 days ago

Fashion Consultant - Michael Kors

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Drive individual and team sales targets while delivering exceptional guest experience in-store. Support in-store CRM, CX, and people initiatives, and use customer behavior and product performance data to inform business reviews. Build client relationships via an omni-channel approach, provide pre-buying product feedback, promote the MUSE loyalty program and app offerings, and ensure operational excellence across VM guidelines, SOPs, SLAs, and customer data capture.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience.
  • •Support in-store implementation of CRM, CX, and key customer and people initiatives.
  • •Collect and analyze customer behavior and product performance data (top sellers and slow movers) for business reviews.
  • •Drive client relationships through an omni-channel approach and provide pre-buying product feedback.
  • •Ensure operational compliance with VM guidelines and SOPs, including click-and-collect within SLAs and accurate customer data capture; promote loyalty (MUSE) and app offerings and support store marketing activations and CX initiatives.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

Skills:Customer focusRelationship buildingData analysisCommunicationTeamwork
Tech Stack:CRMCXOmni-channelENPS

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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