Director, C&P Partner Systems, Tools & Process

Adobe Systems
San Jose
Workplace: OnsiteFull timeUSD 169,200 - 312,200 annuallyFunction: Executive & General ManagementExperience: 12+ yearsSkills: ["Executive communication","Collaborator management","Change leadership","Cross-functional leadership","Operating in ambiguity"]

Own the strategy and execution for channel partner systems, tools, and operational processes. Lead roadmaps spanning Partner MDM and data governance, partner onboarding and lifecycle management, and partner CRM/VIP Marketplace capabilities. Drive audit remediation and governance forums, align cross-functionally with product, engineering, compliance, finance, legal, and analytics, and deliver measurable improvements to partner experience, data quality, and operational readiness for partner-led growth.

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Adobe Systems
Adobe Systems
1 day ago

Director, C&P Partner Systems, Tools & Process

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Last checked: 9 hours agoStatus: Live

Job Summary

Own the strategy and execution for channel partner systems, tools, and operational processes. Lead roadmaps spanning Partner MDM and data governance, partner onboarding and lifecycle management, and partner CRM/VIP Marketplace capabilities. Drive audit remediation and governance forums, align cross-functionally with product, engineering, compliance, finance, legal, and analytics, and deliver measurable improvements to partner experience, data quality, and operational readiness for partner-led growth.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Define and manage the roadmap for channel partner and reseller systems, tools, and operational processes.
  • •Lead Partner MDM business requirements, governance model, and adoption across partner identity, hierarchy, status, and lifecycle data.
  • •Simplify and scale partner onboarding and lifecycle processes including marketplace onboarding, status changes, suspension/termination, and offboarding.
  • •Own business requirements for partner-related CRM and VIP Marketplace capabilities and improve operational readiness with Product and Engineering.
  • •Drive audit remediation and operational governance for partner-related process, data, and tools gaps, including cross-functional alignment and operating model design.

Pay and Benefits

Salary: USD 169,200 - 312,200 annually
Equity and Bonus:Equity

Key Requirements

  • •12+ years of experience in business systems, partner/channel operations, sales operations, process transformation, or technology programs.
  • •Strong understanding of partner/reseller ecosystems, CRM platforms, partner data, onboarding, and operational governance.
  • •Proven ability to lead cross-functional transformation from strategy through execution.
  • •Experience working with Product and Engineering to define requirements, prioritize capabilities, and land adoption.
  • •Strong executive communication, collaborator management, and change leadership skills.
Experience:12+ yearsPartner operationsSales operationsProcess transformationTechnology programs
Skills:Executive communicationCollaborator managementChange leadershipCross-functional leadershipOperating in ambiguity
Tech Stack:CRMPartner MDMVIP MarketplaceReportingAnalytics

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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