PRADA Client Advisor

Prada Group
Hong Kong
Full timeFunction: SalesExperience: 2+ yearsSkills: ["Customer-oriented","Team-player","Result-oriented","Proactive","Accountability"]

Deliver an extraordinary luxury client experience by placing the customer at the center, understanding needs, and guiding them through the PRADA brand world. Drive individual and store sales and KPI performance, showcase product and brand knowledge, and capture client data in the CRM to grow relationships. Embrace an omni-channel mindset across in-store and e-commerce, resolve client complaints, and partner with back-of-house to support daily store operations.

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FursaFursa
Prada Group
Prada Group
19 hours ago

PRADA Client Advisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Deliver an extraordinary luxury client experience by placing the customer at the center, understanding needs, and guiding them through the PRADA brand world. Drive individual and store sales and KPI performance, showcase product and brand knowledge, and capture client data in the CRM to grow relationships. Embrace an omni-channel mindset across in-store and e-commerce, resolve client complaints, and partner with back-of-house to support daily store operations.
Location: Hong Kong
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Create a welcoming environment and provide excellent service aligned with the client journey ceremony
  • •Exceed individual sales targets and maximize sales performance to support the store
  • •Exceed KPI goals and ensure high-quality sales and customer service
  • •Demonstrate strong product and brand knowledge and advise clients on luxury fashion and trends
  • •Capture customer data in the company CRM and embrace an omni-channel approach across in-store and ecommerce

Key Requirements

  • •At least 2 years of relevant sales experience
  • •Passion for fashion and a dynamic, enthusiastic attitude
  • •Luxury/Fashion/Cosmetics industry experience would be an advantage
  • •Strong customer-oriented drive to achieve sales and results
  • •Good command of Cantonese, Mandarin and English
Experience:2+ years
Skills:Customer-orientedTeam-playerResult-orientedProactiveAccountability
Languages:CantoneseMandarinEnglish
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn