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OKX

6 days ago

Controls & Governance Manager - OKX SG

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Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Strengthen OKX SG’s business controls, conduct risk, and governance framework across client-facing and commercial activities. Partner with Commercial, Product, Compliance, Legal, and Risk to design controls, set local surveillance requirements, and translate MAS expectations into practical processes. Own risk monitoring, KRIs, RCSA, issue investigations, and audit/regulatory support, while coordinating outsourcing governance and key governance forum reporting.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Healthcare (Clinical, Medical, Wellness)

Seniority: Manager level

Key Responsibilities

•Design and strengthen controls across client-facing activities including sales practices, customer communications, client classification, conflicts of interest, and product governance to support fair customer outcomes.
•Define and own local requirements for sales surveillance and business conduct monitoring, partnering to implement monitoring capabilities and managing review, investigation, escalation, and remediation.
•Analyse complaints, onboarding/KYC issues, incidents, sales activity, and operational data to identify emerging risks, root causes, and control effectiveness improvements.
•Maintain the SG risk register, coordinate RCSA, monitor KRIs, support control testing, and embed local policies, SOPs, and regulatory requirements into day-to-day activities.
•Coordinate incident and conduct issue investigations with root cause analysis, support audit and regulatory assurance activities, and govern intra-group and third-party outsourcing arrangements.

Pay and Benefits

Perks:Learning BudgetMeal AllowanceHealth Insurance

Key Requirements

•4–6 years of experience in business compliance, front-office controls, conduct risk, sales surveillance, regulatory compliance, or related roles in regulated financial services.
•Good understanding of Singapore financial services regulation and MAS expectations for business conduct, client classification, sales practices, product governance, conflicts of interest, and customer outcomes.
•Hands-on experience designing or executing sales surveillance, conduct monitoring, or front-office controls, including investigating exceptions and driving remediation.
•Strong analytical and problem-solving skills using client, transaction, or activity data to identify risks and translate regulatory requirements into practical controls.
•Strong stakeholder management across front-office, Product, Operations, Compliance, Legal, and Risk to provide constructive challenge and drive outcomes.

Experience:4-6 yearsCapital marketsSecuritiesBrokerageWealth managementFintechRegulated financial services

Skills:Analytical thinkingProblem-solvingStakeholder managementExecutionConstructive challenge

Company Brief

OKX

Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Victoria, Seychelles

Founded: 2017

Website LinkedIn