Technical Manager

Trane Technologies
Ulm
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Leadership","Coaching","Mentoring","Communication","Customer orientation","Solution-focused","Collaboration"]

Lead technical excellence across the regional service organization by managing the Training Center and supporting field-service teams. Ensure high service and installation standards, coach service and installation engineers, and help resolve complex customer and technical issues. Drive continuous improvement to reduce repeat repairs, oversee warranty operations (including campaigns and improvement initiatives), and collaborate closely with service and general management while supporting recruitment and health & safety issue resolution.

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Trane Technologies
Trane Technologies
1 hour ago

Technical Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead technical excellence across the regional service organization by managing the Training Center and supporting field-service teams. Ensure high service and installation standards, coach service and installation engineers, and help resolve complex customer and technical issues. Drive continuous improvement to reduce repeat repairs, oversee warranty operations (including campaigns and improvement initiatives), and collaborate closely with service and general management while supporting recruitment and health & safety issue resolution.
Location: Ulm
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead the Training Center and the teams of trainers and Technical Service Managers.
  • •Maintain and further develop high technical standards across service and installation teams.
  • •Coach and mentor field service and installation engineers; support complex technical issues and critical customer cases.
  • •Develop, implement, and continuously improve training/qualification and field support functions to reduce repeat repairs.
  • •Organize and lead the warranty department, manage manufacturer technical communication, and support health & safety issue investigation and resolution.

Key Requirements

  • •Multi-year experience in the transport refrigeration industry.
  • •Deep knowledge of transport refrigeration systems.
  • •Working knowledge of engineering and service processes, including PPE, vehicles, tools, and spare parts.
  • •Good working knowledge of Microsoft Office applications and excellent verbal/written communication skills.
  • •Strong leadership and coaching capability with a structured, proactive, customer-oriented approach.
Experience:Transport refrigeration
Skills:LeadershipCoachingMentoringCommunicationCustomer orientationSolution-focusedCollaboration
Languages:English
Tech Stack:Microsoft OfficePPE

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn