Etihad Aviation Group

2 months ago

Head Cargo Enablement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Lead the divisional cargo transformation portfolio by bridging Cargo Strategy, Operations, and Technology. Re-engineer cargo-facing and internal processes using digital tools and lean principles, and own end-to-end intelligent automation (IA) implementation. Build roadmaps for continuous digital improvement, drive agile and design-thinking use cases across customer journey flows, and partner with stakeholders to digitalize KPIs, quality monitoring, and issue-resolution workflows.

Location: Abu Dhabi

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Identify and re-engineer inefficient cargo-facing and internal operational processes using digital tools and lean principles.
•Support the Chief of Cargo in executing the 2030 Strategy and mandates to deliver the transformation portfolio.
•Own end-to-end intelligent automation (IA) implementation and develop models for business optimization and scalability across cargo touchpoints.
•Develop roadmaps for continuous digital improvement across vendor-operated services and cargo operations to deliver value from digital initiatives.
•Champion agile and design-thinking practices, and collaborate with stakeholders to digitalize KPI tracking, quality monitoring, and issue resolution workflows.

Key Requirements

•Bachelor’s or Master’s in Business, Digital Transformation, IT, or a related field.
•Minimum 12 years of experience leading high-impact initiatives to improve the shipper/forwarder experience, reduce operational costs, and enhance supply chain efficiency.
•Strong understanding of Cargo Management Systems, e-freight standards (eAWB), and digital booking platforms, including shipment journey mapping (booking to delivery).
•Experience working with cross-functional teams.
•Proven ability to deliver results using agile methodologies and continuous improvement frameworks (Lean, Six Sigma, etc.).

Experience:12+ yearsSupply chain

Education:Master's in Business, Digital Transformation, IT, or related field

Skills:Stakeholder managementCommunicationData analysis

Languages:English (UK)

Tech Stack:Cargo Management SystemsEAWBE-freightDigital booking platformsLeanSix SigmaAgileIntelligent automationDesign thinkingKPI tracking

Company Brief

Etihad Aviation Group

Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Government Funded

Headquarters: Abu Dhabi, United Arab Emirates

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Etihad Aviation Group

2 months ago

Head Cargo Enablement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Abu Dhabi

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Administration & Executive Assistance

Seniority: Sr. Manager level

Key Responsibilities

•Identify and re-engineer inefficient cargo-facing and internal operational processes using digital tools and lean principles.
•Support the Chief of Cargo in executing the 2030 Strategy and mandates to deliver the transformation portfolio.
•Own end-to-end intelligent automation (IA) implementation and develop models for business optimization and scalability across cargo touchpoints.
•Develop roadmaps for continuous digital improvement across vendor-operated services and cargo operations to deliver value from digital initiatives.
•Champion agile and design-thinking practices, and collaborate with stakeholders to digitalize KPI tracking, quality monitoring, and issue resolution workflows.

Key Requirements

•Bachelor’s or Master’s in Business, Digital Transformation, IT, or a related field.
•Minimum 12 years of experience leading high-impact initiatives to improve the shipper/forwarder experience, reduce operational costs, and enhance supply chain efficiency.
•Strong understanding of Cargo Management Systems, e-freight standards (eAWB), and digital booking platforms, including shipment journey mapping (booking to delivery).
•Experience working with cross-functional teams.
•Proven ability to deliver results using agile methodologies and continuous improvement frameworks (Lean, Six Sigma, etc.).

Experience:12+ yearsSupply chain

Education:Master's in Business, Digital Transformation, IT, or related field

Skills:Stakeholder managementCommunicationData analysis

Languages:English (UK)

Tech Stack:Cargo Management SystemsEAWBE-freightDigital booking platformsLeanSix SigmaAgileIntelligent automationDesign thinkingKPI tracking

Company Brief

Etihad Aviation Group

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Government Funded

Headquarters: Abu Dhabi, United Arab Emirates

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor