2 days ago

UK FBT Fulfillment Operations Project Management Officer - TikTok Shop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own TikTok Shop UK FBT fulfillment operations and deliver PMO-led execution for projects such as new warehouse launches and system rollouts. Monitor end-to-end performance through KPIs and health monitoring, drive SOP implementation across warehouses, and plan capacity for major campaigns. Coordinate with cross-functional teams to manage risks, set SLAs, and lead root-cause analysis, while using dashboards and analytics to propose WMS/OMS improvements for network and inventory planning.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Mid level

Key Responsibilities

•Oversee daily TikTok Shop UK FBT fulfillment operations (warehousing and last-mile) and monitor core KPIs such as dispatch rate and inventory accuracy.
•Drive SOP implementation across warehouses and set up health monitoring mechanisms for continuous process optimization.
•Lead end-to-end PMO delivery of complex FBT projects, managing milestones, WBS, resources, and post-project reviews.
•Collaborate with cross-functional stakeholders (Product/Tech, Logistics, Merchant Operations, and service providers) to ensure high-quality execution.
•Monitor fulfillment anomalies, establish SLAs for escalation, build contingency plans, and lead root-cause analysis with the QC team.

Key Requirements

•Bachelor’s degree or above in Supply Chain, Logistics, Industrial Engineering, or a business-related field.
•2.5+ years of experience in e-commerce fulfillment, warehousing/delivery, or supply chain (TikTok Shop/Amazon FBA/cross-border experience preferred).
•Strong operational control paired with excellent project management (PMO) capability.
•Familiarity with EU and UK e-commerce warehouse operations (inbound/inventory/outbound) and last-mile delivery networks.
•High data proficiency, including Excel, SQL, and BI tools.

Experience:2+ yearsE-commerce

Education:Bachelor's in Supply Chain, Logistics, Industrial Engineering, or Business-related fields

Skills:Operational controlProject managementData-driven decision-makingCross-functional collaborationRisk management

Tech Stack:ExcelSQLBI toolsWMSOMSDashboardsSOPsWBS

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

UK FBT Fulfillment Operations Project Management Officer - TikTok Shop

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Mid level

Key Responsibilities

•Oversee daily TikTok Shop UK FBT fulfillment operations (warehousing and last-mile) and monitor core KPIs such as dispatch rate and inventory accuracy.
•Drive SOP implementation across warehouses and set up health monitoring mechanisms for continuous process optimization.
•Lead end-to-end PMO delivery of complex FBT projects, managing milestones, WBS, resources, and post-project reviews.
•Collaborate with cross-functional stakeholders (Product/Tech, Logistics, Merchant Operations, and service providers) to ensure high-quality execution.
•Monitor fulfillment anomalies, establish SLAs for escalation, build contingency plans, and lead root-cause analysis with the QC team.

Key Requirements

•Bachelor’s degree or above in Supply Chain, Logistics, Industrial Engineering, or a business-related field.
•2.5+ years of experience in e-commerce fulfillment, warehousing/delivery, or supply chain (TikTok Shop/Amazon FBA/cross-border experience preferred).
•Strong operational control paired with excellent project management (PMO) capability.
•Familiarity with EU and UK e-commerce warehouse operations (inbound/inventory/outbound) and last-mile delivery networks.
•High data proficiency, including Excel, SQL, and BI tools.

Experience:2+ yearsE-commerce

Education:Bachelor's in Supply Chain, Logistics, Industrial Engineering, or Business-related fields

Skills:Operational controlProject managementData-driven decision-makingCross-functional collaborationRisk management

Tech Stack:ExcelSQLBI toolsWMSOMSDashboardsSOPsWBS

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn