Sales Associate

Tapestry
Rotterdam
Workplace: OnsiteFull timeEUR 28,000 - 35,000 annuallyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Dealing with ambiguity","Learning on the fly"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand in Rotterdam. Build client relationships through styling and product expertise, drive sales with cross-selling and tailored recommendations, and use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, inventory cycles, merchandising, and transactions while maintaining service and asset-protection standards.

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Tapestry
Tapestry
1 day ago

Sales Associate

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Last checked: 42 minutes agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand in Rotterdam. Build client relationships through styling and product expertise, drive sales with cross-selling and tailored recommendations, and use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations, inventory cycles, merchandising, and transactions while maintaining service and asset-protection standards.
Location: Rotterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales with cross-selling, upselling, and tailored recommendations while meeting personal and store goals.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Perform daily store operations such as cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling.

Pay and Benefits

Salary: EUR 28,000 - 35,000 annually
Perks:Employee DiscountPaid LeaveIncentive Pay

Key Requirements

  • •1+ years of sales experience in luxury retail preferred, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including using walkie-talkies and reading price/release sheets.
  • •Strong English proficiency.
  • •Ability to work in a fast-paced environment.
  • •Preferred: luxury retail background with social media savvy (live-stream shopping/video demos), clienteling, and data acquisition skills.
Experience:1+ yearsLuxury retailFashionSocial selling
Skills:Customer focusDrive for resultsInterpersonal savvyDealing with ambiguityLearning on the fly
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial sellingShort-form videoClienteling tools

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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