NTT

1 month ago

Application Manager (m/w/d) - IT / DevOps / Ressourcenplanungssysteme

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Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Own incident and problem management to ensure fast, sustainable resolution, and guarantee stable application operations according to SLA. Monitor system performance, coordinate enhancements with business teams, DevOps, and external partners, and translate requirements into functional and technical specifications. Maintain system landscape and architecture documentation (e.g., LeanIX) and drive technological roadmap development while using ITSM processes and tooling like ServiceNow, Jira, Confluence, and monitoring/analysis tools such as Kibana and Elastic.

Location: Germany

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Manager level

Key Responsibilities

•Handle incident and problem management to ensure quick and sustainable disruption resolution
•Ensure stable application operations according to SLAs and monitor system performance
•Coordinate application enhancements with business teams, DevOps teams, and external partners
•Analyze requirements and create or refine functional and technical specifications
•Document system landscape and architecture (e.g., LeanIX) and manage technological roadmap development

Pay and Benefits

Perks:Remote WorkLearning Budget

Key Requirements

•Experience in Application Management / IT operations in complex system landscapes
•Knowledge of ITSM processes (Incident, Problem, Change) and tools such as ServiceNow, Jira, or Confluence
•Understanding of system architectures, interfaces, and DevOps collaboration
•Experience with monitoring and analysis tools (e.g., Kibana, Elastic)
•Strong communication skills, structured working style, and stakeholder management

Skills:CommunicationStructured workStakeholder management

Tech Stack:ServiceNowJiraConfluenceLeanIXKibanaElasticITSMDevOps

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT