Service Manager (Pump, Power & HVAC)

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Energy & Utilities OperationsEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Customer service","Teamwork","Communication"]

Lead maintenance operations for a rental facility, managing a team of heavy equipment maintenance technicians. Use the company’s T3 platform to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using data across many equipment makes/models. Coordinate repair scheduling for rental units and company equipment, manage customer communications and satisfaction, and drive safe, high-quality team performance through training and development.

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EquipmentShare
EquipmentShare
1 day ago

Service Manager (Pump, Power & HVAC)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead maintenance operations for a rental facility, managing a team of heavy equipment maintenance technicians. Use the company’s T3 platform to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using data across many equipment makes/models. Coordinate repair scheduling for rental units and company equipment, manage customer communications and satisfaction, and drive safe, high-quality team performance through training and development.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Energy & Utilities Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and supervise heavy equipment maintenance technicians and service personnel, ensuring quality performance
  • •Create, assign, and monitor work orders; track machine service intervals; order parts; diagnose issues using data from makes/models
  • •Schedule repairs for both customer and company-owned rental equipment
  • •Respond to and resolve customer inquiries, requests, complaints, and communications
  • •Train and develop employees while maintaining a safe work environment

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •3 years of maintenance and service experience in the rental industry or a related construction field
  • •Experience leading maintenance teams
  • •Strong interpersonal and problem-solving skills
  • •Superior customer service and teamwork with verbal/written communication
  • •High school diploma; trade school certificate preferred
Education:High School
Skills:Interpersonal skillsProblem-solvingCustomer serviceTeamworkCommunication
Licenses:Valid driver's license
Languages:English
Tech Stack:T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn