Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the primary technical point of contact for enterprise clients, translating complex technical needs into actionable guidance. Own trusted relationships through regular technical reviews, proactive monitoring, and escalations for unresolved issues. Advise clients on implementation, optimisation, and best practices, enable effective use of Paymentology products, and collaborate with Product and Engineering to support reliability, scalability, and growth across multi-country deployments.

Location: Warsaw, Bucharest, Dublin, Riga, Bratislava, Ljubljana

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Develop and maintain strong relationships with key customers as the primary technical point of contact for inquiries and issues.
•Conduct regular meetings to review technical needs, provide updates, and drive continuous improvement.
•Provide expert guidance on implementation, optimisation, and optimal product usage.
•Serve as the primary escalation point for high-priority technical issues and collaborate on post-incident reviews.
•Monitor client environments proactively and collaborate with internal Product and Engineering teams to ensure client requirements are implemented effectively.

Key Requirements

•Deep understanding of payments and banking as a service, with proven expertise in payment data management.
•ISO 8583 knowledge.
•8–10 years of experience managing enterprise clients across multiple countries and cultures, with exposure to multinational corporations and banks.
•Strong analytical and critical thinking skills with excellent attention to detail.
•Proficiency in Microsoft Office Suite for data analysis, communication, and presentations.

Experience:8-10 years

Skills:Customer service orientationAnalytical thinkingCommunicationOrganisational skillsAbility to work independently

Tech Stack:ISO 8583Microsoft Office Suite

Company Brief

Paymentology

Website

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Paymentology

4 weeks ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Warsaw, Bucharest, Dublin, Riga, Bratislava, Ljubljana

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Develop and maintain strong relationships with key customers as the primary technical point of contact for inquiries and issues.
•Conduct regular meetings to review technical needs, provide updates, and drive continuous improvement.
•Provide expert guidance on implementation, optimisation, and optimal product usage.
•Serve as the primary escalation point for high-priority technical issues and collaborate on post-incident reviews.
•Monitor client environments proactively and collaborate with internal Product and Engineering teams to ensure client requirements are implemented effectively.

Key Requirements

•Deep understanding of payments and banking as a service, with proven expertise in payment data management.
•ISO 8583 knowledge.
•8–10 years of experience managing enterprise clients across multiple countries and cultures, with exposure to multinational corporations and banks.
•Strong analytical and critical thinking skills with excellent attention to detail.
•Proficiency in Microsoft Office Suite for data analysis, communication, and presentations.

Experience:8-10 years

Skills:Customer service orientationAnalytical thinkingCommunicationOrganisational skillsAbility to work independently

Tech Stack:ISO 8583Microsoft Office Suite

Company Brief

Paymentology

Website