Account Development Associate

Trane Technologies
United States
Workplace: HybridFull timeUSD 37,700 - 76,194.99Function: Product ManagementEducation: high_schoolSkills: ["Customer-focused","Relationship building","Problem solving","Attention to detail","Order management"]

Act as a trusted advisor to phone customers, proactively identifying needs and resolving parts or equipment issues to ensure smooth service and customer satisfaction. Collaborate with Account Managers to service accounts, drive revenue, and uncover new sales opportunities. Maintain product knowledge to strengthen value propositions, support promotions, and recommend related/add-on products. Execute accurate quote and order management processes to expedite fulfillment and timely delivery.

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Trane Technologies
Trane Technologies
22 hours ago

Account Development Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Act as a trusted advisor to phone customers, proactively identifying needs and resolving parts or equipment issues to ensure smooth service and customer satisfaction. Collaborate with Account Managers to service accounts, drive revenue, and uncover new sales opportunities. Maintain product knowledge to strengthen value propositions, support promotions, and recommend related/add-on products. Execute accurate quote and order management processes to expedite fulfillment and timely delivery.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Engage phone customers to understand needs and provide prompt, effective solutions.
  • •Collaborate with Account Managers to service accounts and drive revenue.
  • •Identify potential sales opportunities and add value for customers through proactive outreach.
  • •Maintain knowledge of portfolio offerings, communicate product value propositions, and support promotions and add-on parts orders.
  • •Execute quote and order management processes accurately to expedite fulfillment and ensure timely delivery.

Pay and Benefits

Salary: USD 37,700 - 76,194.99
Perks:Health InsuranceWellness Stipend401kPaid LeaveTuition Assistance

Key Requirements

  • •High school diploma or GED.
  • •Inside sales, retail, or related experience.
  • •Experience in a fast-paced, customer-focused environment focused on customer service, continuous improvement, and safety.
  • •Proven experience building customer relationships and maintaining professional customer service in challenging situations.
  • •Solid understanding of product offerings and the ability to support order management processes.
Education:High School
Skills:Customer-focusedRelationship buildingProblem solvingAttention to detailOrder management

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn