Consultant, Project Program Management

Dell
Bengaluru
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Skills: ["Communication","Coordination","Stakeholder management","Risk management","Data-driven decision-making"]

Lead end-to-end delivery of customer projects and programs, managing scope, schedule, risks, dependencies, and stakeholder communications. Serve as a trusted onsite advisor, coordinating cross-functional teams across IT, Engineering, and Support while developing implementation plans aligned to customer objectives. Proactively identify risks and drive service delivery improvements, owning customer relationships to ensure successful outcomes and meet operational, financial, and satisfaction targets.

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FursaFursa
Dell
Dell
1 day ago

Consultant, Project Program Management

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead end-to-end delivery of customer projects and programs, managing scope, schedule, risks, dependencies, and stakeholder communications. Serve as a trusted onsite advisor, coordinating cross-functional teams across IT, Engineering, and Support while developing implementation plans aligned to customer objectives. Proactively identify risks and drive service delivery improvements, owning customer relationships to ensure successful outcomes and meet operational, financial, and satisfaction targets.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Lead end-to-end delivery of customer projects and programs, managing scope, schedule, risks, dependencies, and stakeholder communications.
  • •Act as a trusted advisor to stakeholders and coordinate cross-functional teams across IT, Engineering, and Support.
  • •Develop and execute implementation plans aligned with customer business objectives and drive operational, financial, and customer satisfaction targets.
  • •Identify risks proactively, implement mitigation strategies, and support strategic initiatives to improve service delivery processes and capabilities.
  • •Own customer relationships and ensure successful outcomes throughout each engagement.

Key Requirements

  • •10–12 years of experience in project or program management within technology services, IT infrastructure deployment, or data center operations delivering complex customer-facing deployments.
  • •Proven ability to manage multiple concurrent projects/programs, balancing scope, schedule, cost, and quality with daily task tracking, issue troubleshooting, and transparent reporting.
  • •Exceptional communication, coordination, and stakeholder management skills to operate as a credible onsite lead and advisor to technical teams, vendors, contractors, and customer executives.
  • •Demonstrated ability to apply formal problem-solving and issue-resolution methodologies to maintain project momentum.
  • •Strong understanding of service delivery operations, including SLAs, KPIs, operational excellence frameworks, risk management, governance, and executive reporting, with data-driven decision-making using metrics.
Experience:Technology servicesIT infrastructureData center operations
Skills:CommunicationCoordinationStakeholder managementRisk managementData-driven decision-making

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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