Social Media Manager

Heidi Health
Melbourne
Workplace: HybridFull timeFunction: Communications, PR & CommunityExperience: 5+ yearsSkills: ["Clear communication","Creative judgment","Organization","Being calm under pressure","Systems thinking"]

Own organic social across LinkedIn, Meta, TikTok, and YouTube—planning, creating, publishing, and reporting on content that builds Heidi’s healthcare AI voice. Lead the global content calendar and employee advocacy strategy, manage community engagement, and systemise high-visibility workflows. Collaborate with design, video, and copy leads to ship platform-right assets, track analytics with tools like Sprout and Omni, and refine strategy based on testing and audience feedback.

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Heidi Health
Heidi Health
4 days ago

Social Media Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own organic social across LinkedIn, Meta, TikTok, and YouTube—planning, creating, publishing, and reporting on content that builds Heidi’s healthcare AI voice. Lead the global content calendar and employee advocacy strategy, manage community engagement, and systemise high-visibility workflows. Collaborate with design, video, and copy leads to ship platform-right assets, track analytics with tools like Sprout and Omni, and refine strategy based on testing and audience feedback.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Own Heidi’s organic social presence across LinkedIn, Instagram, TikTok, and YouTube, growing an engaged healthcare audience
  • •Build and maintain the global content calendar and employee advocacy strategy, aligned to product launches and brand milestones
  • •Create and ship assets by collaborating with design, video, and copy leads; write platform-right copy; draft, schedule, and publish content
  • •Lead community management by monitoring conversations and engaging authentically, including sensitive situations
  • •Run performance reporting and refine strategy using testing and analytics; systemise workflows and ensure assets meet ethical, privacy, and regulatory lines

Pay and Benefits

Perks:Learning BudgetWellness StipendHome OfficeParental LeaveEquity

Key Requirements

  • •5+ years’ experience in social media or content creation
  • •A portfolio of organic social content you’ve made and grown yourself across relevant platforms (LinkedIn, Instagram, TikTok, YouTube)
  • •Experience in a scaleup or fast-paced agency environment
  • •Proven ability collaborating with creatives across multiple disciplines
  • •Strong experience using social and project management tools for creative workflows, ideally Sprout, Linear, and Notion
Experience:5+ yearsHealthcareAI
Skills:Clear communicationCreative judgmentOrganizationBeing calm under pressureSystems thinking
Tech Stack:SproutOmniLinearNotionAI toolsLinkedInMetaInstagramTikTokYouTube

Company Brief

Heidi Health
Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: Melbourne, Australia
Founded: 2019
Glassdoor
Glassdoor: 4.7
WebsiteLinkedInGlassdoor