HR Shared Services Lead

Stanley Black & Decker
Malaysia
Workplace: RemoteFull timeFunction: People, HR & TalentExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","People management","Organizational skills","Problem-solving","Stakeholder management"]

Build and lead a newly formed HR Shared Services team, establishing centralized HR Operations for efficient, high-quality service. Own service delivery and employee lifecycle execution across onboarding, benefits administration, leave management, and offboarding. Ensure HR data integrity and report on KPIs, drive continuous process improvement, and maintain compliance with local labor laws and HR policies. Partner with HR stakeholders globally, hire and mentor team members, and scale operations across regions.

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Stanley Black & Decker
Stanley Black & Decker
5 months ago

HR Shared Services Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Build and lead a newly formed HR Shared Services team, establishing centralized HR Operations for efficient, high-quality service. Own service delivery and employee lifecycle execution across onboarding, benefits administration, leave management, and offboarding. Ensure HR data integrity and report on KPIs, drive continuous process improvement, and maintain compliance with local labor laws and HR policies. Partner with HR stakeholders globally, hire and mentor team members, and scale operations across regions.
Location: Malaysia
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Establish and lead the HR Shared Services team, including hiring and developing a collaborative, accountable culture.
  • •Design and implement centralized processes to improve operational efficiency while delivering high-quality HR services.
  • •Develop and execute a service delivery framework to ensure responsiveness and alignment with organizational priorities.
  • •Oversee employee lifecycle events including onboarding, benefits administration, leave management, and offboarding programs.
  • •Ensure HR data accuracy, generate regular KPI reports, and drive continuous improvement while maintaining compliance with local labor laws and HR policies.

Key Requirements

  • •Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • •5+ years of HR operations or shared service center experience, including 2+ years in a leadership role overseeing high-performing teams.
  • •Experience in global HR operations, process improvement, and change management initiatives.
  • •Proven expertise leveraging HRIS systems to support shared services delivery.
  • •Experience with Workday and ServiceNow preferred.
Experience:5+ yearsHR operationsShared servicesGlobal HR
Education:Bachelor's in Human Resources, Business Administration (or related field)
Skills:LeadershipPeople managementOrganizational skillsProblem-solvingStakeholder management
Tech Stack:HRISWorkdayServiceNowMicrosoft OfficeExcelPowerPointWord

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website