Customer Quality Engineer

Texas Instruments
Shanghai
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringEducation: bachelorsSkills: ["Communication","Analytical thinking","Problem-solving","Teamwork","Initiative"]

Own quality assurance for TI’s products across the full lifecycle—from new process development through end-of-life—ensuring products, processes, and services meet customer and division requirements. Serve as the primary quality representative and focal point for customer returns and quality-related communications. Lead multi-discipline problem-solving for customer issues, drive continuous improvement and systematic issue resolution, and support successful new product ramps targeting quality and reliability goals.

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FursaFursa
Texas Instruments
Texas Instruments
7 months ago

Customer Quality Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Own quality assurance for TI’s products across the full lifecycle—from new process development through end-of-life—ensuring products, processes, and services meet customer and division requirements. Serve as the primary quality representative and focal point for customer returns and quality-related communications. Lead multi-discipline problem-solving for customer issues, drive continuous improvement and systematic issue resolution, and support successful new product ramps targeting quality and reliability goals.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Mid level

Key Responsibilities

  • •Align business units to meet quality requirements for products, processes, and services.
  • •Act as the primary quality representative from new process development through product end-of-life.
  • •Serve as the focal point for customer returns and quality-related customer communication.
  • •Lead a multi-discipline team to solve customer issues.
  • •Drive new product ramps and continuous improvement, identifying systematic issues and balancing customer satisfaction and quality indices.
Travel: Low travel

Key Requirements

  • •Bachelor’s degree in Electrical Engineering, Physics, or a related engineering field.
  • •Experience working in a semiconductor environment (years not specified).
  • •Strong verbal and written communication skills.
  • •Demonstrated analytical and problem-solving skills.
  • •Ability to work in teams and collaborate across different functions.
Experience:Semiconductor
Education:Bachelor's in Electrical Engineering, Physics or related engineering fields
Skills:CommunicationAnalytical thinkingProblem-solvingTeamworkInitiative

Company Brief

Texas Instruments
Designs and manufactures semiconductors and analog chips used in industrial, automotive, personal electronics, communications, and enterprise systems. It is one of the world’s largest semiconductor companies, with a broad portfolio of embedded processing and power products.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1930
WebsiteLinkedIn