Senior Consultant, Client Success

Own the holistic post-sale Client Services relationship for assigned Visa clients, acting as a trusted advocate to drive benefits realization and product adoption. Partner with internal Sales and Product account teams to align client success outcomes to the Sales Account Plan, define service implementation strategies (including automation), and lead operational reviews. Monitor client health, resolve complex issues, and create client education materials (e.g., webinars) to support readiness, compliance, and time-to-value.