Client Project Manager

Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Stakeholder management","Client relationship management","Communication","Problem-solving","Commercial acumen"]

Lead and direct concurrent standard or complex client projects from original concept through final implementation, serving as the single point of contact for stakeholders. Manage scope, change, budget, quality, and delivery timelines while ensuring client satisfaction and handling escalations. Coordinate project teams, document risks and issues, and communicate clearly across stakeholders. Provide pre-sales support by scoping and costing solutions, contributing to proposals and tender presentations.

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FursaFursa
Dimension Data
Dimension Data
2 months ago

Client Project Manager

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Last checked: 5 days agoStatus: Live

Job Summary

Lead and direct concurrent standard or complex client projects from original concept through final implementation, serving as the single point of contact for stakeholders. Manage scope, change, budget, quality, and delivery timelines while ensuring client satisfaction and handling escalations. Coordinate project teams, document risks and issues, and communicate clearly across stakeholders. Provide pre-sales support by scoping and costing solutions, contributing to proposals and tender presentations.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Lead and direct concurrent standard or complex client projects through concept to final implementation.
  • •Act as single point of contact to interface with stakeholders, ensure client satisfaction, and manage escalations.
  • •Ensure projects deliver the as-sold solution within baselined budget, on time, meeting quality and client satisfaction.
  • •Manage delivery through rigorous scope control, change management, and documentation of risks and issues.
  • •Provide pre-sales support by scoping and costing project solutions and helping prepare proposals and tender presentations.

Key Requirements

  • •Plan, organize, and execute projects from initiation to completion with seasoned project management skills.
  • •Establish strong relationships with internal stakeholders and external clients, managing customer satisfaction and expectations to high service levels.
  • •Manage escalations and urgent, complex tasks simultaneously while maintaining quality criteria and delivery on time.
  • •Demonstrate business acumen and commercial skills, including balancing alternatives against business and financial constraints.
  • •Hold a Bachelor’s degree or equivalent in business/project management (or related field) and preferably have relevant project management certifications (PMP required; ITIL beneficial).
Experience:Multinational professional servicesClient engagementProject lifecycleProject change management
Education:Bachelor's
Skills:Stakeholder managementClient relationship managementCommunicationProblem-solvingCommercial acumen
Certifications:PMPITIL

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn