Adidas

14 hours ago

Sr. Specialist Ecom Payment Operation EM (Bangkok, TH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Manage and optimize day-to-day eCommerce payment operations for the EM market across site and app. Track payment KPI and SLA performance, monitor transactions and payment funnels, and support payment performance improvements to maximize conversion and reduce revenue leakage. Coordinate with Global IT, PSPs, and Finance and Risk/Fraud stakeholders. Own payment testing/UAT and go-live support, handle incidents and escalation, and perform daily/weekly reconciliation and settlement monitoring.

Location: Bangkok

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Manage and optimize daily eCommerce payment operations, including transaction monitoring, issue tracking, and reporting.
•Define and track payment KPIs and SLAs, monitor daily performance, and analyze anomalies and funnel drop-offs to recommend optimizations.
•Support payment-related projects, enhancements, and integrations, coordinating with Global IT and PSPs, and participating in UAT/DRY runs before production release.
•Serve as first-level escalation for payment issues in EM markets; coordinate incident resolution with IT and PSPs and ensure timely ticket closure and outage workarounds.
•Perform daily/weekly reconciliation between payment gateways and OMS and between bank settlements and reported transactions; investigate discrepancies, support month-end/audits, and monitor settlement cycles and payouts.

Key Requirements

•Bachelor’s degree in business, Finance, Engineering, or a related field.
•2–4 years of experience in eCommerce, Payments, or FinTech operations.
•Experience working with payment gateways or financial systems (preferred).
•Experience using analytics and monitoring tools to track payment performance, checkout funnel drop-offs, and platform KPIs.
•Advanced Excel skills for reconciliation, payment reporting, and large dataset analysis; familiarity with SQL is a plus.

Experience:2-4 yearsE-commercePaymentsFintechHigh-volume eCommercePayment optimization

Education:Bachelor's

Skills:Analytical mindsetAttention to detailCommunicationProblem-solvingAbility to handle high-pressure incidents

Languages:EnglishThai

Tech Stack:ExcelPower BIAdobe AnalyticsSQLPayment gatewaysPayment ecosystemsPayment routingTokenization

Company Brief

Adidas

Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Herzogenaurach, Germany

Founded: 1949

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Adidas

14 hours ago

Sr. Specialist Ecom Payment Operation EM (Bangkok, TH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Bangkok

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Manage and optimize daily eCommerce payment operations, including transaction monitoring, issue tracking, and reporting.
•Define and track payment KPIs and SLAs, monitor daily performance, and analyze anomalies and funnel drop-offs to recommend optimizations.
•Support payment-related projects, enhancements, and integrations, coordinating with Global IT and PSPs, and participating in UAT/DRY runs before production release.
•Serve as first-level escalation for payment issues in EM markets; coordinate incident resolution with IT and PSPs and ensure timely ticket closure and outage workarounds.
•Perform daily/weekly reconciliation between payment gateways and OMS and between bank settlements and reported transactions; investigate discrepancies, support month-end/audits, and monitor settlement cycles and payouts.

Key Requirements

•Bachelor’s degree in business, Finance, Engineering, or a related field.
•2–4 years of experience in eCommerce, Payments, or FinTech operations.
•Experience working with payment gateways or financial systems (preferred).
•Experience using analytics and monitoring tools to track payment performance, checkout funnel drop-offs, and platform KPIs.
•Advanced Excel skills for reconciliation, payment reporting, and large dataset analysis; familiarity with SQL is a plus.

Experience:2-4 yearsE-commercePaymentsFintechHigh-volume eCommercePayment optimization

Education:Bachelor's

Skills:Analytical mindsetAttention to detailCommunicationProblem-solvingAbility to handle high-pressure incidents

Languages:EnglishThai

Tech Stack:ExcelPower BIAdobe AnalyticsSQLPayment gatewaysPayment ecosystemsPayment routingTokenization

Company Brief

Adidas

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Herzogenaurach, Germany

Founded: 1949

Glassdoor: 3.8

Website LinkedIn Glassdoor