Key Account Manager

Epiroc
Mumbai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Integrity","Commitment","Customer focus","Technical and commercial problem-solving"]

Own key customer relationships in Mumbai for Epiroc’s tunneling and drilling equipment portfolio, including tunnel drill jumbos, smart drill rigs, rock tools, ventilation systems, and aftermarket. Apply technical and commercial expertise to understand project requirements, lead discussions with mining and tunneling clients, coordinate with stakeholders at the site level, and drive increased customer share across segments and product lines.

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Epiroc
Epiroc
1 week ago

Key Account Manager

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Last checked: 16 minutes agoStatus: Live

Job Summary

Own key customer relationships in Mumbai for Epiroc’s tunneling and drilling equipment portfolio, including tunnel drill jumbos, smart drill rigs, rock tools, ventilation systems, and aftermarket. Apply technical and commercial expertise to understand project requirements, lead discussions with mining and tunneling clients, coordinate with stakeholders at the site level, and drive increased customer share across segments and product lines.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Handle key accounts for Epiroc’s tunneling-related customer base in Mumbai, including surface drilling and cement clients.
  • •Manage capital equipment accounts such as tunnel drill jumbos, smart drill rigs, rock tools, ventilation, and aftermarket.
  • •Conduct technical and commercial discussions by understanding project requirements and applications.
  • •Coordinate and communicate with customers at the site level, beyond just the territory.
  • •Drive customer delight and increased customer share across segments and product lines.

Key Requirements

  • •7-8 years of experience handling key accounts with tunneling/construction/mining equipment sales and aftermarket.
  • •Strong knowledge of mining, drilling equipment, and tunneling.
  • •Engineering graduate background in Mining/Mechanical/Mining Machinery Engineering.
  • •Fluency in spoken and written English and Hindi, with any number of regional languages.
  • •Ability to understand products, applications, and project parameters to propose suitable solutions.
Experience:MiningTunnelingConstructionEquipment salesAftermarket
Education:Bachelor's
Skills:IntegrityCommitmentCustomer focusTechnical and commercial problem-solving
Languages:EnglishHindi

Company Brief

Epiroc
Designs, manufactures and services equipment, tools and solutions for mining and infrastructure industries, including rock drilling rigs, excavation tools, and aftermarket services to improve productivity and sustainability.
Industry: Mining & Metals
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 2018
WebsiteLinkedIn