Associé(e) bilingue, Succès Client – Télétravail (CDD)

Provide bilingual client support for Wealthsimple’s Client Operations team, translating complex investment, trading, and personal finance concepts into clear, human responses. Own the customer journey across institutional transfers and back-office workflows, ensuring clients reach goals and deadlines. Work remotely anywhere in Canada in a high-volume environment, using internal tools like Slack and multitasking across multiple applications to resolve financial issues efficiently.