Innovation Tech Solution Sales Specialist (GenAI / Cloud), BytePlus - Thailand

ByteDance
Singapore
Workplace: OnsiteFull timeFunction: SalesSkills: ["Persuasion","Negotiation","Consensus building","Customer focus","Analytical thinking"]

Drive GenAI and/or Cloud opportunities and grow new business for a designated enterprise client portfolio in Thailand. Own the full customer success lifecycle—onboarding, training, support, adoption, advocacy, and retention—to improve product adoption, customer satisfaction, and account health. Collaborate with sales and cross-functional teams on cross-sell/upsell, lifecycle process improvements, and feed customer and product insights into the roadmap.

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FursaFursa
ByteDance
ByteDance
1 month ago

Innovation Tech Solution Sales Specialist (GenAI / Cloud), BytePlus - Thailand

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 30 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Drive GenAI and/or Cloud opportunities and grow new business for a designated enterprise client portfolio in Thailand. Own the full customer success lifecycle—onboarding, training, support, adoption, advocacy, and retention—to improve product adoption, customer satisfaction, and account health. Collaborate with sales and cross-functional teams on cross-sell/upsell, lifecycle process improvements, and feed customer and product insights into the roadmap.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Drive customer success outcomes for product adoption, customer satisfaction, and account health scores.
  • •Manage onboarding, training, support, and retention for your client portfolio.
  • •Collaborate with the wider team to define and improve the customer lifecycle process.
  • •Identify and coordinate cross-sell and upsell opportunities with the sales team.
  • •Provide feedback to business and product teams to help define the product roadmap and manage customer success platforms to a high standard.

Key Requirements

  • •At least 3 years of proven Sales and Business Development experience with AI/LLM or Cloud products in Thailand.
  • •Ability to influence through persuasion, negotiation, and consensus building.
  • •Understanding of the client base and the challenges they face.
  • •Deep understanding of value drivers in recurring revenue business models.
  • •Analytical, process-oriented mindset with SaaS or PaaS technology experience.
Experience:AI/LLMCloudSaaSPaaSEnterpriseRecurring revenue
Skills:PersuasionNegotiationConsensus buildingCustomer focusAnalytical thinking
Tech Stack:GenAIAI/LLMCloudSaaSPaaS

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn