Roblox

1 day ago

Quality Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Support quality controls for vendor auditing operations by executing compliance reviews, calibration sessions, and daily audits of customer service and moderation. Validate audit accuracy, analyze performance trends, and identify grading discrepancies to safeguard platform integrity. Maintain quality metrics and audit data, coordinate with Moderation, Customer Support, and Global Scaled Operations to resolve disputes, and help test and implement new quality automation tools.

Location: Gurugram

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Mid level

Key Responsibilities

•Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to grading rubrics.
•Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment.
•Gather, format, and maintain quality performance metrics and audit data to surface recurring errors or grading drift.
•Coordinate with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes.
•Participate in calibration sessions and help test and implement new quality automation tools or auditing platforms.

Key Requirements

•3-5 years of experience in quality assurance, moderation, compliance, or a trust and safety-related role.
•Bachelor's degree or equivalent foundational experience in operational auditing.
•Proficiency in spreadsheet software such as Excel or Google Sheets for tracking audit results and basic trend analysis.
•Ability to identify subtle discrepancies in moderation decisions and data entries.
•Clear written and verbal communication skills to document findings and provide feedback to vendor teams.

Experience:3-5 years

Education:Bachelor's

Skills:CommunicationOrganizational skillsTroubleshootingDetail orientationAdaptability

Languages:English

Tech Stack:ExcelGoogle Sheets

Company Brief

Roblox

Operates an online platform for user-generated games and virtual experiences, enabling creators to build, publish, and monetize interactive 3D experiences for a global community of players.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2004

Website LinkedIn

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Roblox

1 day ago

Quality Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Gurugram

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Seniority: Mid level

Key Responsibilities

•Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to grading rubrics.
•Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment.
•Gather, format, and maintain quality performance metrics and audit data to surface recurring errors or grading drift.
•Coordinate with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes.
•Participate in calibration sessions and help test and implement new quality automation tools or auditing platforms.

Key Requirements

•3-5 years of experience in quality assurance, moderation, compliance, or a trust and safety-related role.
•Bachelor's degree or equivalent foundational experience in operational auditing.
•Proficiency in spreadsheet software such as Excel or Google Sheets for tracking audit results and basic trend analysis.
•Ability to identify subtle discrepancies in moderation decisions and data entries.
•Clear written and verbal communication skills to document findings and provide feedback to vendor teams.

Experience:3-5 years

Education:Bachelor's

Skills:CommunicationOrganizational skillsTroubleshootingDetail orientationAdaptability

Languages:English

Tech Stack:ExcelGoogle Sheets

Company Brief

Roblox

Operates an online platform for user-generated games and virtual experiences, enabling creators to build, publish, and monetize interactive 3D experiences for a global community of players.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2004

Website LinkedIn